killing bugs and making a few bucks
Joined January 2024
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I’ve got a serious itch to get a truck camper like this and take the family on some trips. Is this a good idea or would I be burning money buying one of these?
Every summer, when we’re in the trenches and the heat has everyone exhausted, I tell myself: just push a little longer. Fall will come, the weather will cool down, and college football will be back.
We made it. I haven’t watched a full game yet, but I’ve watched enough to recharge the batteries.
We love data and this is gonna give us much more data. So much data that our data will tell us about data. 🚀🚀
Alright, here’s the deal.
We’re aggressively adding software to our company.
Anand just left our office. This is the way too early review on Twine, but this is going to change the game for us.
Twine is everything we need.
- phone system
- lead tracking and attribution
- AI overflow call/text
All with insane reporting.
I’m not a tech guy but the system seems very intuitive. He came in person to make sure our entire office staff was onboarded and set up from day one.
We’ve closed $1.2 million in new revenue YTD.
Next year we will undoubtedly double that with this rocket fuel behind us.
My X page here has links to several softwares/vendors we now use. I just want to promote the people pushing us to the next level.
I will follow up over time to share our wins and losses and how everything pans out with Twine.
Every morning around 5-6 ish, I drive past the same corner on my way to the gym. There’s a homeless man out there working, rain or shine, wind or cold. This morning, he had a guitar with him. I don’t know where he got it but he is hustling.
I don’t know his story, I don’t even know if he homeless. I just know he keeps showing up.
Reminder to have a little hustle in you today
An old boss used to buy the team drinks at the gas station before work every now and then, often times we’d play credit card roulette, and whoever got picked had to pay.
I thought it was hilarious when someone got the unlucky draw. Still makes me laugh. Peak team bonding.
Now I’m chronically addicted to energy drinks 👹
Sales is a big part of our background. As we get bigger and bigger we have been diving into operations to make sure we aren’t just a sales company and are real pest company. John helped us clarify what our managers own so Casey and I don’t become the bottleneck.
These 90 days gave our team clearer roles, expectations, and authority to lead. Appreciate John helping us prepare for the next stage of growth. Stay tuned it’s gonna be bananas 🚀🍌
I just finished up a 90 day ops sprint with @pestctrlguy and @kylemcdaniel20’s company King Pest Solutions.
Here’s the rundown of the engagement.
Casey and Kyle have built a business on three things:
1. Strong sales processes
2. Quality service
3. Co-effective (is that a word?) leadership
For the record, I don’t condone the co-leadership model unless it’s run like Casey and Kyle. They’ve figured it out.
They chose to invest in their ops, and getting a behind the scenes view of what they’re building was eye-opening.
My job was to help strengthen that operation and reduce owner dependency.
Here’s what we worked on:
-Defined office and field leadership roles.
-Established clear ownership and decision-making authority.
-Built scorecards and measurable performance expectations.
-Developed SOPs for key operational processes.
-Installed accountability and performance management systems.
-Evaluated compensation structures and incentives.
-Built the framework for managers to lead without everything running through ownership.
-GWC’d two CSR’s
If you follow these two guys, you know they are fully sales-minded and sales-focused. What you may not realize is how operationally sound their business is.
The team truly respects their leadership, and rightfully so. They care about their employees. They want them to succeed.
The foundation they’ve laid allows the risks they’re taking to work out in their favor.
This engagement was not about fixing anything. They could have continued as is and had a really solid business.
It was about preparing them to double in size over the next 2 years.
I have no doubt they will succeed.
I love data. We use it for everything, and it helps us coach our team.
Late arrivals, calls answered, emails handled, callouts, unfinished jobs, reviews, sales, reservice rates. It’s easier to talk through a pattern when you can actually show it.
Numbers don’t tell the whole story, but they’ve helped us have honest conversations about where we can improve.
A couple years after getting married, my wife and I completed a Spartan trifecta: three races in one year. We loved it. Then we had kids, and we hadn’t done another together until this year.
Yesterday we finished our third race this year in Las Vegas after racing in Utah and Colorado Springs.
It gave us a reason to work out and eat better, but the best part was making time together. We put the races on the calendar, dropped the kids off with family, and made little trips out of it.
Life and business get busy. We’ve found that when we set a goal, book it, and plan around it, we make it happen. If not “next year” turns into several years pretty quickly.
