
@westmonroe Technology Platforms Practice Leader. Enterprise Social, Collaboration and ECM Solution Architect. Husband and father of two amazing kids.
Chicago, IL
Joined July 2009
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Check out our latest episode of This Is Digital for West Monroe's take on five trends shaping the future of tech, and what actions organizations can take today. #Digital lnkd.in/gYagywhf
When considering the ROI of change management, companies need to focus not just on the return on investment but also on the other ROI: the risk of incompletion. Learn about the benefits of a structured change management approach and the key factors that c…lnkd.in/g5hDNmmx
Discover how branches are evolving to meet the changing needs of customers in the digital age. Find out how traditional and digital banking can coexist in West Monroe's latest article. lnkd.in/grPY7yaV
Really fun topic here from my West Monroe colleague, Connor Blacksher on the importance of volume in the latest offering for West Monroe's blog, The Conduit. #UIDesign lnkd.in/gfzBi6wM
Are you getting the most out of generative AI? The likely answer is no. Here's why correctly using prompt engineering can unlock the full value of this new technology. Read West Monroe's three-part series here. #GenerativeAI #PromptEngineering lnkd.in/gNkH8a4A
Here's how West Monroe helped a leading cybersecurity provider’s customer service center maintain its production and customer satisfaction. #Digital #CSAT #Productivity lnkd.in/g_majE9H
Challenges and opportunities exist for healthcare organizations to implement digital operating models and capabilities. Here's what 150 leaders told us about that journey. Learn more in West Monroe's report with Healthcare Dive. #Healthcare #Digital lnkd.in/gdAbKjmR
Discover how West Monroe guided a clinical trial software company through a multibillion-dollar exit and the complex challenges we helped them overcome. lnkd.in/gqycQYX9
Investment in cleantech alongside traditional carbon-based sources is expected to continue rising, supported in the U.S. by the monumental Infrastructure Investment and Jobs Act and the Inflation Reduction Act. Check out West Monroe's latest research... #…lnkd.in/gefWqFSF
Product teams are always thinking about what they should do next. Maybe they should consider: What shouldn’t we do? Learn more in our latest from Matthew Erickson on #TheConduit blog #DigitalProducts lnkd.in/g-6P62bd
Great episode of This is Digital podcast! Highmark Health had the goal of building a health ecosystem that worked better for everyone. That meant putting the patient and their clinician at the center of the model. West Monroe talked with Tracy Saula, SVP…lnkd.in/gbqGGCgx
Don't let uncertainty lead to stasis. Harness a product-oriented, test-and learn approach to innovation so you can experiment with new things and deliver new products to market faster. Check out several distinct yet related tech trends to watch, our POV a…lnkd.in/gi4Cjkny
Utilities have started to embrace digital as a permanent and valuable transformation and adopt a product vs. project based mindset. Use cases for digital products have focused on both customer experience and employee experience. Gr…lnkd.in/gFdU6P6J lnkd.in/gKJsbTzG
Agility has become a critical business strategy as organizations continue to navigate high levels of uncertainty and a shaky economy. Our take? More organizations need to adopt a product mindset. In our newest edition of Wrapped by West Monroe, learn more…lnkd.in/gg5G2-AR
We were excited to be a sponsor at this year's Mind the Product Conference in San Francisco. It was an absolute pleasure connecting with everyone in the product community. Some amazing insights about product innovation, measuring user experience, product…lnkd.in/gsQ94p7d
We are at Mind the Product conference today! I would love to connect. Let me know if you are here. #mtpcon #mtpcon2023 #MindTheProduct lnkd.in/gbfUfgFX
Are you planning to attend the upcoming Mind the Product conference in San Francisco? West Monroe will be there sharing insights on all things product! If you're around the San Francisco area today, we'd love to have you at our happy hour event starting a…lnkd.in/gP38cvU5
Discover how Chief Product Officers can navigate the shifting economic landscape and drive business success. My West Monroe colleagues, Dhaval Moogimane, @lotaleesparkman and @VishfulThink share their perspective as the tech industry shifts to cost optimi…lnkd.in/g2MHexy9
Unlock the power of human-centered design! Discover how personas can shape exceptional products. Dive into the process in our latest blog post. #HumanCenteredDesign #DigitalProducts lnkd.in/gpqkN72j
Great insight from my West Monroe colleague @ecjohnson on the significance of experimentation in product management and the difference between being data-driven and data-informed. #ProductManagement #DataDriven #DataInformed lnkd.in/gsrhZ-6B