Testing, training, and monitoring for Conversational AI @bespokenio

Winter Garden, FL
Joined April 2013
I watch a lot of historical documentaries and Rome: The World's First Superpower by @larrylamb47 is one of the best, if not the best, that I've seen. Great mix of curiosity and expertise, as well as levity and gravitas. Kudos to everyone involve in its production.
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If you’re not grooving to this at some point today, you’re doing it wrong. Happy September 21st to all who celebrate! xitter.cf/JermaineWatkins/status…
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Just finished watching the Dark Ages - Age Of Light by @JANUSZCZAK - great great series - highly recommend to anyone interested in medieval era
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Just finished the fantastic The Story of China series by @MichaelWoodMV - loved it and learned so much. Thank you, Michael, for putting this together. Really seemed like a true labor of love. amazon.com/Story-China-Micha…
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John Kelvie retweeted
With Bespoken, you can achieve peace of mind knowing that your LLMs are reliable, delivering correct information, & safeguarding your customers from misleading or harmful responses. Unlock the full potential of LLMs! Learn more & sign up for a free trial 👉shorturl.at/bpQX3
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Woke to multiple messages from @googlecloud saying our billing is not working and we may be deactivated. We have valid payment methods, no declines from the bank, no way to add a new payment (!) and no way to contact support (just a chat screen that does nothing). What the heck!
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This is why even though I admire Google Cloud, I do often wonder if it is an entirely serious endeavor. These are critical resources for us, and the whole interface for billing and support seems broken and/or nonexistent.
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Here is a screenshot of the payment method page with no option to add a payment method. Just bizarre.
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John Kelvie retweeted
Welcome new #AlexaChampions developer.amazon.com/en-US/a… John Campbell @johnpcampbell Hugo Catchpole Tapan Chauhan @smartvoicestd Ethel Emmelaine González Sánchez Clara Jiménez Recio John Kelvie @jpkbst David Low @daviddlow Giorgio Magrin @giorgiovdc Christian Mahnke @EarReality
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One of the greatest to ever live - you will be very missed: youtu.be/I07249JX8w4
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John Kelvie retweeted
Create high-performing conversational AI apps with effective model management. Our latest blog post covers the 4 essential steps for speech recognition, natural language understanding, generation & text-to-speech processing. Don't miss out! Read now 👉 bit.ly/3FJsTuU
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John Kelvie retweeted
Excited to meet you at #EnterpriseConnect! @jpkbst, @artemerritt & @RKirkOwen from the Bespoken team will be there next week and ready to chat about how we can help enhance your conversational AI journey. Schedule a meeting with us now! 👉 bit.ly/3lt53g8
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John Kelvie retweeted
Looking to enhance your Conversational AI skills? Check out our comprehensive guide on managing conversational AI apps! From identifying key business goals to setting well-defined metrics and building a roadmap, this guide has got you covered 👉bit.ly/3JKbCEj
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John Kelvie retweeted
Did you miss our panel on Conversational AI in Travel & Hospitality? Catch up on multimodal, omnichannel interactions, personalization & context, and the role of generative AI including large language models & ChatGPT. Learn more & watch the replay here 👉bit.ly/3IZ0D9M
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John Kelvie retweeted
Excited to meet you at #EnterpriseConnect! @jpkbst, @RKirkOwen, and @artemerritt from the Bespoken team will be there and ready to chat about how we can help enhance your conversational AI journey. Schedule a meeting with us now! 👉bit.ly/3krInfN
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John Kelvie retweeted
Exciting news! 🎉 Bespoken is now available in the @IBMWatson Cloud Catalog, now you can quickly test and optimize your chatbots & IVR systems for an exceptional customer experience. Head to the @IBMcloud Catalog now and get started with Bespoken 👉 bit.ly/3klFsW4
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John Kelvie retweeted
Spread the love this VDay! 💝Give your customers a flawless experience with our AI-powered voice and chat testing, training, and monitoring services. Let us be your partner in delivering exceptional customer experiences. Sign up for a free trial today! 👉bit.ly/3xjSDtt
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John Kelvie retweeted
Take your IVR to the next level with #Bespoken's new Accuracy Tester! 🎯 Compare popular ASR providers & optimize for customer satisfaction.🗣️Get ready for flawless interactions!🚀 Try the Accuracy Tester now 👉bit.ly/40Ee2Lm #IVR #ConversationalAI #CustomerExperience
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I joined Mastodon - @jpk@mastodon.world - see you there!
Really great perspective on changes in conversation design priorities and behaviors from @maaikecxd. Let me know what you think. Maaike Coppens of OpenDialog AI on Conversation Design Themes in 2022 - Voicebot Podcast Ep 284 - @voicebotai @OpenDialogAI voicebot.ai/2022/11/19/maaik…
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