Chair, Communications Department @NewhouseSU and @TowCenter fellow. AI's impact on media industry and news audience. Consumer brand engagement on social media.

Syracuse, NY
Joined March 2008
Our team's 3rd & latest paper on AI-mediated crisis comm (open access). Warmth-focused language increases trust and forgiveness only when the apology feels human-authored; with AI attribution, cognitive closure makes those warmth cues irrelevant. bit.ly/4yTf3QO
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Our new study introduces noAIphobia—anxiety about losing access to AI. We find that AI dependence creates two opposing psychological forces: noAIphobia encourages continued AI use, while AI use stigma discourages it. #noAIphobia doi.org/10.1016/j.tele.2026.…
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GenAI’s explosion raises a similar question: if electricity and water use keep soaring, can this tech remain sustainable, or as Big Tech reports claim, will it actually cut emissions by 5 to 10 percent and make farming cleaner and more efficient? nytimes.com/2024/08/26/clima…
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Even as AI hallucinations produce absurd recommendations (“eat at least one small rock per day”), GenAI is rapidly emerging as a go-to tool for health information seeking. Our new study explains why people continue using AI tools for health searches. hnmr.org/journal/view.php?do…
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Another sign we've entered the agent phase of AGI: job seekers and recruiters alike now deploy A.I. agents to apply and respond. But as one expert put it, “a lot of processing power, a lot of money” will be wasted—until both sides return to authenticity. tinyurl.com/mpthnt54
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Congratulations to President @Jaemyung_Lee and to the voters who rejected smears and hate from biased media and politicized prosecutors, choosing justice, accountability, and reform. His victory is a testament to Korea’s democratic resilience. Wishing him five successful years.
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Every click, scroll, and purchase powers AI prediction systems. But are companies earning consumers’ trust in how that data is used? Our post for the Page Center explains why data responsibility is now a business imperative, not just an ethical ideal. #CDR bit.ly/PageCDR25
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Je viens de finir de lire « Any given Tuesday ». Lis Smith est une écrivaine talentueuse en relations publiques, ce qui explique sa survie malgré le scandale politique indélébile. goodreads.com/notes/61204549…
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Can AI-Powered Perplexity Eclipse Google's Search Dominance? chattyapple.com/2024/01/06/6… via @joonsoo
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Dr. Donghee Shin and I had an interview with the Arthur Page Center about our new grant project on Corporate Data Responsibility (CDR). Special thanks to Jonathan McVerry for the engaging introduction that effectively set the tone for the entire piece. bellisario.psu.edu/page-cent…
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