@johnfcorrigani
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Social Entrepreneur, Patient, 1000s of patient interviews/surveys, patient-focused perspectives, enough AI insights to be dangerous, espresso machine obsessed
Iowa City, Iowa
Joined March 2009
- Tweets2.1K
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5 star reviews for my #CX podcast @socialimpactcx!
“The best CX intro available” ⭐️⭐️⭐️⭐️⭐️
“Best in CX” ⭐️⭐️⭐️⭐️⭐️
“Insightful and encouraging!” ⭐️⭐️⭐️⭐️⭐️
Listen to SocialImpactCX on iTunes apple.co/2qpD0xQ or YouTube bit.ly/2qqOCRY
John Corrigan retweeted
The Cubs went 108 years between titles.
When they finally won in 2016, Game 7 went to extra innings, had a rain delay, and Cleveland had tied it with a two run homer in the eighth off Aroldis Chapman.
The Cubs were down 3-1 in that series. Kyle Schwarber came back from a torn ACL to DH in the World Series having not played since April. Ben Zobrist hit the go ahead double in the 10th. Then Kris Bryant fielded the last ground ball smiling before he'd even thrown it. It's the best Game 7 I've ever seen.
John Corrigan retweeted
but these agents need infrastructure to act on behalf of their patient
the biggest healthcare system in the world is AI.
@ChatGPT, @claudeai, instinct, @Muse , @interaction, @orchid_hq are the best healthcare agents.
isolated healthcare specific agents are just that, isolated
John Corrigan retweeted
Private equity firms and other corporate investors should not get to decide how doctors practice medicine. -Michael Fenne, Senior Policy Coordinator at PESP.
warren.senate.gov/newsroom/p…
HUGE: Elizabeth Warren, AOC, and other members of Congress have introduced a bill to push private equity out of healthcare.
The Stop Corporate Takeovers of Physicians Act would make it illegal for private equity, insurance companies, and other for-profit corporations to own or control medical practices.
It would also close state-level loopholes that private equity firms have snuck through, prohibit corporate interference with clinical decisions, and more.
John Corrigan retweeted
Twenty-two cents.
That was all one Louisiana household had left each month after paying its expenses.
Sitting against that monthly margin was a $92,350 balance owed to North Oaks Health System, a nonprofit hospital participating in the 340B program. The household ultimately filed for Chapter 7 bankruptcy, with medical debt accounting for more than 42% of its unsecured debt.
At twenty-two cents a month, paying off the North Oaks balance would have taken roughly 35,000 years.
There was no realistic path to repayment. Yet the debt still existed, the patient still carried it and eventually it appeared in federal bankruptcy court.
Read more: hubs.ly/Q04wGLmP0
What the bankruptcy record cannot tell us is whether the patient knew North Oaks participated in 340B, whether charity care was offered or whether the household could have qualified for assistance. Federal 340B rules do not require that level of patient-specific transparency.
These are the questions behind The Invisible Patient: Transparency and Accountability in 340B at the State of the Patient Summit on September 24.
Join us on Capitol Hill as we examine what patients should be able to see, know and expect from a program intended to support care for vulnerable communities: hubs.ly/Q04wG0lb0
John Corrigan retweeted
Most health systems run on single digit margins.
Meanwhile the AI industry brags about how many tokens it can afford to burn.
Healthcare does not need a model that cracks the one in a million diagnosis. It needs one cheap enough to do the paperwork all day.
John Corrigan retweeted
Patients can’t tell you what 340B did for them when they often don’t know the program touched their care in the first place.
That lack of visibility is at the center of the latest State of the Patient Podcast, and it’s a conversation Patients Rising is bringing to Capitol Hill.
On September 24, the State of the Patient Summit will bring together patients, clinicians and policy leaders for a discussion on transparency and accountability in 340B, including what patients should be able to know about the savings generated in their name and how those resources are being used.
Listen to the episode: hubs.ly/Q04wGb4P0
Then join us in Washington for the conversation about what comes next: hubs.ly/Q04wFYSn0
John Corrigan retweeted
There's a federal program that lets many of the country's largest nonprofit hospitals buy outpatient drugs at deep discounts — 25%, 50%, sometimes 70% off. Last year it moved more than $81 billion.
So where did the money go?
The program is called 340B, and the entire justification for it is that the savings reach vulnerable and underserved patients. But hospitals aren't required to show where those savings land, and no patient is ever told the discount touched their prescription. There's no box on your receipt that says "I'm a 340B patient." A medication can save your hospital $5,000 and you'll pay the same copay and walk out knowing nothing.
So Patients Rising stopped arguing about surveys and went to the one place the relationship between a hospital and a struggling patient becomes a public record: bankruptcy court.
Listen to this episode: hubs.ly/Q04x5WVr0
The moral arc of 340B
As football season kicks off, hospital and health system names will be displayed prominently on stadiums and arenas across the country. But while those names are visible, how hospitals spend revenues generated through the 340B program often isn't.
It's time for Congress to reform 340B and ensure the program benefits the patients it was created to serve.
Learn more: ow.ly/fe3u50ZLuyW
John Corrigan retweeted
Consumers shouldn't be forced to pay $500 for a prescription under their health insurance plan if the same drug is available for $100. To lower health care costs, we need price transparency. @mcuban
John Corrigan retweeted
Health insurance conglomerates hold all the cards, and it's driving up the cost of care. Affordability requires transparency.
John Corrigan retweeted
Yup. So where’s all the money going?
1/ Per @KFF, the median premium increases in ACA plans will be +15% in ‘27, w/ individual states ranging widely from low to mid single digits to +20%.
Yet physicians continue to experience denials, downcoding, pre payment reviews + Medicare/Medicaid cuts. beckerspayer.com/payer/aca/5…
John Corrigan retweeted
Some high school kids were talking and said “No way Gen X wrote 10-page papers without AI.”
Oh, honey.
We wrote them without reading the book…the night before they were due…by hand and in cursive.
We are not the same.
John Corrigan retweeted
Policymakers say they want more competition in healthcare. Then they should stop paying hospitals more for the same services patients can receive in a doctor's office. That payment imbalance helps drive consolidation — and leaves patients with fewer choices.
Read more: richmond.com/opinion/column/…
John Corrigan retweeted
Employers are being forced to choose between protecting workers’ health benefits and protecting their jobs.
In 2010, 83% of companies with fewer than 200 employees offered coverage. Last year, just 59% did, an all-time low.
We're paying more and getting less.
John Corrigan retweeted
That means physician-owned hospitals make up less than 4% of all hospitals.
However, the American Hospital Association (AHA) lobbies to keep the ban on physician-owned hospitals in place.
The AHA doesn't lobby against hospitals owned by:
1. PE
2. Publicly traded companies
3. Lawyers
4. Rodeo Clowns
5. Felons
Only hospitals owned by physicians.
The reason is clear: they fear physician-owned hospitals because they are cheaper, higher quality, and provide better patient satisfaction.
John Corrigan retweeted
For Americans to get the best health care possible, we need to be willing to try putting AI in control, @ZekeEmanuel and @vkhosla argue. theatlantic.com/health/2026/…
As a patient, the govt needs to ensure/enforce data privacy & clean data for patients. Trust will come when it's codified that deidientified patient health data can't be reidentified or ever used for commercial/surveillance purposes without explicit case-based patient consent.
Oped: Medicine Needs to Get Serious About AI; Let the robots try being doctors by @ZekeEmanuel & @vkhosla. We need to get past biases and knee jerk responses and have FDA really certify AI based on it performing better than median human doctor as a predicate. Uplevel medicine to above median standards
John Corrigan retweeted
Your medical chart isn’t always the full story. Electronic health records can contain errors, so doctors still need to look at the patient and make sure the information actually matches.
This video is for educational purposes only and is NOT medical advice.
#Healthcare #MedicalRecords #ElectronicHealthRecords