🇮🇹 Connected with @AXA_Partners’ Italian “Squadra” this week! The performances are there, with a strong focus on transformation & customer satisfaction. Thanks to everyone I met in the call-center, meetings and Town Hall, for your passion & engagement - exciting plans ahead!
It was such a pleasure to visit our team at @AXA_Partners_BE and to meet one of our prestigious partners – @NeckermannNL. I was greatly impressed by how fast we had built up our offer from scratch, how strong the collaboration has been growing.
#innovation #travelinsurance
This is all thanks to the complex work done by our teams –, and by the valuable insights in the Travel sector provided by Gert De Caluwe. I look forward to seeing more innovative and customer-centric products delivered by AXA Partners in Belgium & Neckermann, lots of potential!
🇮🇪 @AXA_Partners' Credit & Lifestyle Protection (CLP) branch opened its flagship smart working site last week in Shannon, Ireland, and I was lucky to cut the ribbon alongside all of the teams!✂️
The 3 days I spent with the team were inspiring business-wise as well, as we went through all the steps of the value chain and dived into how to better streamline our processes.
🙏 My favorite moment this week was getting the chance to share a conversation with inspiring women from the @AXA & @AXA_Partners universe!
Thank you to each and every mentor and mentee who took the time to get involved in AXA’s #Thrive mentoring program.
#IWD #ProudToBeAXA
🤩 Had a great time at @ITI_Insurtech this morning! It is inspiring to see all insurance players – even our competitors 😉 – dedicated to making our customers’ lives better. Let’s keep raising the bar!
➡️ It’s all about consistency and humility: we have won 2 straight Open Innovation Awards with the International Chamber of Commerce, thanks to our engagement with startups. We don’t make a difference on our own, we team up with the right players.
🙏 Thanks to Insurtech Insights for the opportunity, and welcome to all Insurtechs who have fresh ideas they want to implement fast: reach out to us! 🤝
#Insurtech #Insurtechinsights #Insurance #ITIEU2023 #innovation #customerexperience
📅 @ITI_Insurtech 2023, D-2!
I will be hosting a KeyNote this Thursday at 10.45 London time on how we at @AXA have changed our #Innovation game. I won’t spill ALL of our secrets but I want to share some of the ingredients of our “magic potion” 😉
See you there!
@AXANext
🎙️ Very happy to be back on stage at this year’s @ITI_Insurtech event!
📅 RDV March 2 at 10.45am in London, as I will talk about @AXA's unique #Innovation model, which aims to build the products that best serve our customers.
🤝 Meet me there!
#ITIEU2023 #customerexperience
Ending January with the great teams of @AXA_Partners in Czech Republic! 🇨🇿
I was especially intrigued by the teams’ claim handling process by our agents, always with the customer’s needs in mind.
Děkuji a brzy na viděnou! Thank you and see you soon 😉
Grateful for @AXA_Partners teams’ engagement which will allow us to keep building on our strong assets in 2023! We will stay by our customers’ side to help them in their personal & professional endeavors! I wish you a Happy New Year, filled with health & happiness.
My personal highlight in 2022 is an easy call: I was impressed by the @AXA_Partners teams & Superagents I met in every corner of the world. Visiting them and seeing their dedication always brings me pride and confidence.
To our AXA Partners teams, especially the ones who will be on duty during the holidays, and to our customers, thank you for your trust and have a wonderful holiday season with your loved ones.
Cc: @AXA