Jeff Richards (@jeffrichards) header
Jeff Richards (@jeffrichards) profile picture

Helping innovative companies grow w/ https://xitter.cf/t.co/8RzaC21EuL (@Cisco, @livekit, @p0, @braintrust, etc.)

Los Angeles
Joined December 2020
Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)Photo by Jeff Richards (@jeffrichards)
Jeff Richards retweeted
We just raised a $45M Series B at a $500M valuation led by @a16z and @SalesforceVC to build the knowledge infrastructure for AI
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Jeff Richards retweeted
Voice is the last UX barrier. If someone can call, they can use AI. This unlocks endless possibilities for AI adoption. @polyaivoice has now handled 500M calls. 391% ROI according to Forrester.
PolyAI has raised $200M from Nvidia, Khosla Ventures, and multiple top VCs. We're one of the fastest-growing companies in the UK, and we handle 500M+ calls for: • Marriott • PG&E • Gordon Ramsay's restaurants • And 3,000 more real deployments Which means that if you've ever called them, chances are you've talked to our voice agents. Every restaurant we onboard books thousands in revenue within 30 days. But how? Because PolyAI works 24/7, answering every call in <2 seconds, and we also: • switch between 45+ languages • handle payments & cancellations • verify identities • and even upsell your services If you want to try creating an agent with PolyAI, we built Agent Studio Lite to make it easy. Just enter any URL, and in 5 minutes it will analyze your website and build a working agent. We're opening early access to a limited number of people. Comment "PolyAI" and we'll add you to the waitlist and give you 3 months for free!
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Jeff Richards retweeted
PolyAI has raised $200M from Nvidia, Khosla Ventures, and multiple top VCs. We're one of the fastest-growing companies in the UK, and we handle 500M+ calls for: • Marriott • PG&E • Gordon Ramsay's restaurants • And 3,000 more real deployments Which means that if you've ever called them, chances are you've talked to our voice agents. Every restaurant we onboard books thousands in revenue within 30 days. But how? Because PolyAI works 24/7, answering every call in <2 seconds, and we also: • switch between 45+ languages • handle payments & cancellations • verify identities • and even upsell your services If you want to try creating an agent with PolyAI, we built Agent Studio Lite to make it easy. Just enter any URL, and in 5 minutes it will analyze your website and build a working agent. We're opening early access to a limited number of people. Comment "PolyAI" and we'll add you to the waitlist and give you 3 months for free!
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Congrats to our client, @ManusAI, on the acquisition by @Meta! We're really looking forward to supporting growth for Manus this year.
Excited to announce that @ManusAI has joined Meta to help us build amazing AI products! The Manus team in Singapore are world class at exploring the capability overhang of today’s models to scaffold powerful agents. Looking forward to working with you, @Red_Xiao_!
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When something goes wrong — a power outage, a cancelled vacation, even a wildfire — the first thing people do is pick up the phone. At PolyAI, we’re the voice that answers those calls. We just closed our Series D, surpassing $200M in total funding to make sure your critical calls never get dropped and are always handled with the care and quality of your very best human customer service reps. Thank you to @Georgian_io, Hedosophia, @khoslaventures, @nvidia, and all of our investors for believing in our vision for the agentic enterprise. With this funding, we’re doubling down: building agentic systems that sense, reason, and act in real time to help your business operate better and serve people when it matters most. To those of you thinking through conversational agents for your own business, or who are working with a vendor that hasn’t stepped up as a truly transformational partner, book a demo with us. If we can’t automate 70% of your calls, we’ll donate $100k to a charity of your choice: poly.ai/request-a-demo/
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PolyAI has raised $200M from Nvidia & multiple top VCs. When we raised for the first time, we had no product, no revenue model, and no client. Why I quit building Siri to build the $100 billion company that will automate customer service
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GPT- 4 just got beaten by an AI built by Cambridge PhDs. PolyAI's Raven v3 answers instantly, fixes problems in under 30 seconds, and sounds completely human. Here's what makes it different 👇
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Jeff Richards retweeted
check out our latency vs GPT (even using dedicated inference on Azure, switching between multiple instances, using connection pools etc. etc.) 🔥 a win for smaller specialized models running on your own hardware
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Jeff Richards retweeted
It's not clocking to you that I'm standing on business to business software as a service
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The race to expand ad inventory is picking up speed: - WhatsApp now has ads. The last holdout among Meta's platforms to be monetized with ads. - YouTube is piloting 30-second unskippable pre-rolls. - Prime Video quietly doubled its ad load. Let's unpack what this means...
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But more ad inventory means cheaper CPMs for advertisers right? Sure, but here’s the catch: Research shows that increasing ad load on any network reduces user attention and degrades brand recall. Oversaturate and you trigger more ad fatigue, fragmented attention, and ad blocker adoption.
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What advertisers should do next: 1. Keep an eye out for declined performance. 2. Control placements as needed. 3. Watch your ad frequency (cap where needed). 4. Diversify your media mix into channels where attention is still abundant.
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Our team is thrilled to be working on paid media for @playground_ai as they innovate in this space. Congrats on the launch! @ASalyers3 🎉🚀
1/ I am excited to announce the new Playground: Design graphics like a Pro. You can make T-shirts, Logos, Social Media Posts, and even invent new kinds of memes. Powered by our next image foundation model Playground v3 (beta). Go to playground.\com. No wait list.
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Jeff Richards retweeted
Everything just changed today. This is the world's best image diffusion model for graphics. You can talk to the model like you would a human designer and get iteratively better outputs. No more re-prompting. It's magic and it's here.
1/ I am excited to announce the new Playground: Design graphics like a Pro. You can make T-shirts, Logos, Social Media Posts, and even invent new kinds of memes. Powered by our next image foundation model Playground v3 (beta). Go to playground.\com. No wait list.
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Jeff Richards retweeted
With this raise, PolyAI has now secured over $120m in funding. What's next for PolyAI? Find out from our CEO and Co-founder, Nikola Mrkšić: bit.ly/44MJhGj #SeriesC #VoiceAI #PolyAI
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Jeff Richards retweeted
👀 PolyAI has raised $50 million in a Series C round of funding 🚀. The round is backed by new investors Hedosophia, @nvidia Nventures, and @Zendesk, with follow-on investments from @khoslaventures, @Georgian_io, @p72vc, Sands Capital, and @passioncapital.
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