Jacques Conand (@jconand) header
Jacques Conand (@jconand) profile picture

Sr Product Management Director for Enterprise Service Management at Micro Focus

Paris, France
Joined April 2009
Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)Photo by Jacques Conand (@jconand)
What does it take to bring #GenerativeAI and #GPT into Enterprise-grade #ITSM and #ESM? Learn more about OpenText #SMAX implementation of #LLM. bit.ly/3B7t8NT
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Does #SMAX support #ChatGPT ? Of course, and there is also more to it. Find out here: bit.ly/3L9wwO7
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Simply stated, #automation remains the biggest source of IT #productivity improvement, and nothing beats #OperationsOrchestration in IT automation! bit.ly/3Xk8p1Z
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How does #ITOps evolve into #DigitalOps? Find out in this article bit.ly/3jK1oK1
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What’s #ITSM got to do with amazing employee experiences? A lot. For starters, your users expect to have the services they need (consumer style), when they need them. See what it takes to modernize the IT service experience. #SMAX... #MyCompany bit.ly/3DTEoit
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Nonprofit humanitarian organization, @WorldVisionAus achieves greater agility and lower #TCO with @MicroFocus Service Management Automation X (SMAX). #CustomerSuccess #MyCompany bit.ly/3JE4M3J
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Join us at #PINK23, the world's number one #ITSM event! Stop by our booth (#505) and attend Travis Greene's presentation: Does ITSM Need to Change? #ITOps #ITOM #MicroFocus #MyCompany bit.ly/3XOluBT
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#ITSM predictions for 2023 from our #MicroFocus experts bit.ly/3HcwMtH
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I wish you the very best during this holiday season and look forward to a great 2023! #MyMicroFocus bit.ly/3veiEsU
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Integrations are a breeze when you have a low-code/no-code #ITSM platform like #MicroFocus SMAX! In this video, watch how SMAX integrates with JIRA for submitting and tracking bugs. #ITOps #ITOM #MyCompany bit.ly/3UVMs8V
Leading environmental intelligence company, @Envirosuite_Ltd transformed change management with @MicroFocus Service Management Automation X (SMAX). #CustomerSuccess #MyCompany bit.ly/3UWgbPn
For the 2nd Year in a Row— #MicroFocus was named market leader in #AIOps by @ResInAction analyst @eoehrlich. Read on to see why and how to get the full report covering 18 vendors. #ITOps #MyCompany bit.ly/3hQ2uCw
NEWS: Micro Focus Operations Bridge has been named a Leader in the Research in Action (RIA) Vendor Selection Matrix™ report for AIOps Platforms. Learn more: #MyMicroFocus bit.ly/3TTlCxj
Watch this video to see how SMAX makes ITSM fast, easy, and smart. A mobile app, real SaaS, virtual agents, codeless configs, and ITIL certified processes are in the mix. Take a look: #MyMicroFocus bit.ly/3Fgi706
NEWS: Micro Focus HCMX Earns ‘Global Winner’ Honors in Two Hybrid Cloud Management Analyst Reports. Full release follows: #MyMicroFocus bit.ly/3ftfVr1
Curious why customers around the world choose #MicroFocus #SMAX for #ITSM? Let’s start with 11 big reasons. Find out here! #infographic #MyCompany bit.ly/3BBcEic
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New to #MicroFocus SMAX? Already a SMAXPERT? Somewhere in between? Doesn’t matter. At this event, everyone becomes an IT hero—no matter where they are on the SMAXPERIENCE path. What is SMAXTEMBER? It's how you get the most of SMAX.... #MyCompany bit.ly/3b8TZQb
It’s been a fast, dynamic, digital world out there. Here’s the #MicroFocus mid-year update for service management (#ITSM) trends of 2022. #ITOps #ITOM #MyCompany bit.ly/3OjjjR8
What best way to start summer than some select #Micro Focus #ITSM and #ITAM videos? Here is a selection of the recent Micro Focus Universe 2022 videos bit.ly/3u11gaZ