Network Engineering Manager; Python Programmer; My views here are my own.
Northamptonshire, UK
Joined April 2008
- Tweets9.7K
- Following191
- Followers204
- Likes25
@VirginVoyages how can you swap a port from Bermuda to St John, Canada with 3 days notice and offer $100. I’m 3000 miles from home with a suitcase full of warm clothes. Absolutely shocking customer service on the phone too.
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@CityFibre @JamesCushing79 Can you help me find out why my street in Kettering is in 'SOFT LOC'? I'm desperate to move off ADSL to something backed by CityFibre.
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@VirginAtlantic Hi there! We’re flying with you on Saturday & one of our party has Autism. If we take the hidden disability symbol with us, will the team at LHR know we may need some assistance at checkin etc? Thanks!
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@VirginVoyages thank you for making the April VL cancellation fiasco right. All rebooked for May 2022 & looking forward to it!
@VirginVoyages spent 30 minutes on hold. Spoke to somebody who offered no apology but told me it was more profitable from a business perspective to cancel the paying customers and charter the ship instead.
@VirginVoyages been told you cancelled 23!!! Days worth of cruises in April!?! Who thought that would be a good PR move?
@VirginVoyages disgraceful customer service. Email today effectively reads “your voyage is cancelled because somebody with more money wants to go”. 40 days before we sail after letting us book hotels, parking, restaurants and shore things.
@Silverstone247 last minute trip to the lap of lights with the wife & kids! Will & Lexie are excited to see all the awesome lights & I can’t wait to drive the F1 track! Yates family night out!
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@VirginAtlantic email to say VS23 to LAX on 13th Jan is cancelled and no rebook options. Yet you are still selling online. I have onward travel booked, unable to get a reply on WhatsApp and nobody answers the phone after 3 hours. How do I get in contact? Thanks
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@VirginVoyages Testing was a breeze. Through in under 30 minutes. Queuing an hour+ for “Rockstar” Valet parking is a total joke though.
@British_Airways Can you claim the EU required compensation on miles reward bookings? Over 3 hours late to Venice now!!
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@EMTrains hundreds of people standing around at St Pancras in the heat and not a single update from your staff. What is going on?!?
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@AmericanAir what's happening with AA46? You keep pushing back the departure time with no real update??
@EMTrains just how long is the 0759 from Kettering delayed by? No information at the station.
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@VirginTrains I'm booked on the cancelled 17:28 to Carlisle. Is there going to be any other services calling there today? Can I travel tom?
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@greateranglia are you actually taking the piss? Driver kicked us off at Bethnal Green. Promised a train in 5 minutes.