Director of Digital, Data & Technology @biztradegovuk 🏛 / ❤️ public service / All views my own! 📢 / Bsky: https://xitter.cf/t.co/F6jbrWDNaY

London and Kent
Joined August 2008
In the lead up to Small Business Saturday, we're sharing more about our work at @biztradegovuk launching an Export Support AI chatbot on business.gov.uk and learning from our users, read more from Kai Hellström on our blog digitaltrade.blog.gov.uk/202…
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Our Data & AI teams are on a roll with great work and brilliant blog posts. Read about how we built our first public AI feature for @biztradegovuk on business.gov.uk here digitaltrade.blog.gov.uk/202…
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Our AI cubed team, part of the Data & AI services portfolio led by @drsiant, are doing brilliant work. Read about their trip to visit DBT France and their participation in a hackathon to challenge misinformation digitaltrade.blog.gov.uk/202…
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In @biztradegovuk we put particular effort into understanding how neurodiverse colleagues experienced our AI experiments. We found they reported greater benefit from using tools such as CoPilot, when compared to the wider test cohort. Read more digitaltrade.blog.gov.uk/202…
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When I learnt that GDS' hosting platform GOV.UK PaaS was closing, I wasn't best pleased. We were the single biggest user of the platform & migration seemed daunting. However, I'm proud to say @biztradegovuk focussed on the positives: digitaltrade.blog.gov.uk/202…
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All government digital services need to follow the Service Standard. Sometimes a few tries are needed to get everything right, read more how our @biztradegovuk Expand your Business in the UK team learnt and grew from their service assessment experiences digitaltrade.blog.gov.uk/202…
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