
Director of Digital, Data & Technology @biztradegovuk 🏛 / ❤️ public service / All views my own! 📢 / Bsky: https://xitter.cf/t.co/F6jbrWDNaY
London and Kent
Joined August 2008
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With about 8,000 colleagues working in more than 100 countries around the world for @biztradegovuk , finding the right person to talk to can be a blocker to collaboration. Read more about how we've been iterating our People Finder digitaltrade.blog.gov.uk/202…
In the lead up to Small Business Saturday, we're sharing more about our work at @biztradegovuk launching an Export Support AI chatbot on business.gov.uk and learning from our users, read more from Kai Hellström on our blog digitaltrade.blog.gov.uk/202…
Our brilliant Head of Content Design Andrea Leary writes how increasing use of AI bots to find businesses answers is driving some of @biztradegovuk's thinking for content design, relevance and accuracy. Read the post digitaltrade.blog.gov.uk/202…
Our Data & AI teams are on a roll with great work and brilliant blog posts. Read about how we built our first public AI feature for @biztradegovuk on business.gov.uk here digitaltrade.blog.gov.uk/202…
Matching companies across data sets is something we need to do very often in @biztradegovuk, as do many other parts of government. We've been working on this for years in different ways. Recently we released the Matchbox component digitaltrade.blog.gov.uk/202…
Service assessments are a really important way to ensure the quality and effectiveness of government's digital services. Our team in @biztradegovuk share some of our learnings as we've evolved our approach in recent years digitaltrade.blog.gov.uk/202…
Our AI cubed team, part of the Data & AI services portfolio led by @drsiant, are doing brilliant work. Read about their trip to visit DBT France and their participation in a hackathon to challenge misinformation digitaltrade.blog.gov.uk/202…
Read how we're self-hosting Large Language Models for secure in-house AI uses @biztradegovuk digitaltrade.blog.gov.uk/202…
Read about our fab Product Adoption team in @biztradegovuk and why it matters digitaltrade.blog.gov.uk/202…
Latest update on our AI work @biztradegovuk collaborating with partners across UK government. digitaltrade.blog.gov.uk/202…
We're marking 4 years of matrix working in @biztradegovuk Digital, Data & Technology so in this post I wanted to reflect on how we created our matrix working, and how we've had to keep learning and adjusting.
digitaltrade.blog.gov.uk/202…
In @biztradegovuk we put particular effort into understanding how neurodiverse colleagues experienced our AI experiments. We found they reported greater benefit from using tools such as CoPilot, when compared to the wider test cohort. Read more digitaltrade.blog.gov.uk/202…
When I learnt that GDS' hosting platform GOV.UK PaaS was closing, I wasn't best pleased. We were the single biggest user of the platform & migration seemed daunting. However, I'm proud to say @biztradegovuk focussed on the positives: digitaltrade.blog.gov.uk/202…
All government digital services need to follow the Service Standard. Sometimes a few tries are needed to get everything right, read more how our @biztradegovuk Expand your Business in the UK team learnt and grew from their service assessment experiences digitaltrade.blog.gov.uk/202…
More reflections on our experience engaging and communicating while migrating thousands of colleagues for the Machinery of Government changes we went through @biztradegovuk digitaltrade.blog.gov.uk/202…
We are very lucky in @biztradegovuk to have a dedicated monitoring & evaluation looking at our digital, data, technology & AI work. Find out more about how the team are evaluating our AI experiments digitaltrade.blog.gov.uk/202…
Lovely AI innovation success story: from Firebreak prototype to production tool helping @biztradegovuk to resolve trade barriers. digitaltrade.blog.gov.uk/202…
When the PM announced the creation of @biztradegovuk in early 2023, we mapped out what it would take to move 2,000 colleagues & their systems into a new single IT platform. Here's what we learnt delivering this big team effort digitaltrade.blog.gov.uk/202…
Leonardo Mazzone has written a wonderfully thoughtful and open post on his experience doing a temporary promotion to Head of Data Analysis in our Digital, Data & Tech team in @biztradegovuk digitaltrade.blog.gov.uk/202…
It's National Apprenticeship Week and we're celebrating all the wonderful apprentices we have in @biztradegovuk with a particular focus on our Digital, Data and Technology team. Read more about how mid-career apprenticeships have supported our colleagues digitaltrade.blog.gov.uk/202…