Head of Strategic Partnerships, Engagement & Behaviour Science - NHS Wales Performance & Improvement. Views all my own

Cardiff, UK
Joined September 2019
Marvellous engaging and useful training session delivered by our Improvement Cymru Academy team today - flying planes for improvement! I’m now off to do some Pareto Charts… @ImprovementCym #QI #NHSImprovement
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As our 18-month #SafeCareCollaborative draws to a close, we’re reflecting on the successful patient safety improvements teams have delivered. Today, alongside @TheIHI, we're supporting teams to plan their progress through sustaining and spreading improvements across #NHSWales.
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Do you want to use your comms & engagement skills to make a real difference to projects across NHS Wales to improve care for people? Then this is the role for you ⬇️ Our comms & engagement team has big ambitions, innovative methods and a supportive culture #JoinUs @NHScommsorg
📢Come work with us! We’re looking for an Improvement Communications Manager to join our team. #NHSJobs Got a passion for engagement and all things #Comms? 🔍Find out more: phw.nhs.wales/careers/#!/job…
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Denmark is increasing mental health funding by 20%. Why? Because it will reduce mortality and increase life expectancy, productivity and social cohesion ⁦@JEChalmers⁩ ⁦@timpallas⁩ ⁦@Mark_Butler_MP⁩ ⁦@IngridStitt⁩
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Such a powerful session from the engaging @MichaelaMorris8 @clhclhhiggsees on collaborative working for dementia improvement in #NHSWales with a coproduced shared vision @ImprovementCym @TheIHI #Quality2024
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Such important learning from @DrMickButton on the relationship between NHS staff burnout and innovation/improvement - this needs to be recognised, understood and prioritised for our staff and patients @ImprovementCym @TheIHI #Quality2024
Enjoying @QualityForum - the challenges, conversations, connections. Poster pitch tmrw: Healthcare Innovation, clinician Wellbeing/Burnout; Researching Interactions and Solutions. #HIWBRIS A new way to improve both innovation and staff wellbeing? Keen to hear people's thoughts!
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Looking forward to it @DrMickButton looks really interesting and thought provoking, flying the flag for Wales @ImprovementCym @TheIHI #Quality24
Poster pitch at 12.27 poster stage 1 @QualityForum @ImprovementCym - hope some of you can make it! Wish me luck
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What is intelligent failure? Great explanation from @HelenBevan on the work of @AmyCEdmondson ⬇️ @ImprovementCym @TheIHI #Quality2024
I'm at #Quality2024 live, listening to @AmyCEdmondson talking about principles from her book “The Right Kind of Wrong – The Science of Failing Well”. Amy differentiates three kinds of failures in organisations: 1) Basic failures: caused by carelessness or ignorance 2) Complex failures: caused by a combination of multiple systemic factors, none of which would have caused failure on its own 3) Intelligent failures (the most productive kind): where organisations/teams test new ideas, at small scale to learn & develop. Graphic from @tnvora: lnkd.in/eJkXxNTS Here's another article on Amy's book that focuses on psychological safety & risk taking: lnkd.in/eqS3P2bM Via @HBSWK
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The inspirational @AmyCEdmondson “We must rethink what excellence looks like - let’s anticipate and expect intelligent failures and embrace and learn from them” - we need psychological safety to do this @ImprovementCym @TheIHI #Quality2024
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Inspiring session from Sarah Patmore our Head of Improvement Capability, join us on stand 8 at 3pm to learn more about our learning in Wales from our maternity and neonatal safety discovery phase @TheIHI #Quality2024 @ImprovementCym
Sarah Patmore, Head of Improvement Capability is sharing the learnings of the national #NHSWales Maternity & Neonatal Safety Support Programme describing how @TheIHI Framework for Safe, Reliable and Effective Care was used to draw out data in the discovery phase. #Quality2024
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Really important message from @KedarMate - By focusing on reducing inequality we will reduce variation and save lives - making improving inequity a systematic process will deliver significant change, we have a choice and can choose to prioritise the vulnerable #Quality2024
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Great session from @Jlyons1978 showing the power of storytelling, brand identity and engaging with people to bring communities together for change. Backed by stats for credibility. Making a real difference to lives #Quality2024
Now onto @Jlyons1978 and how @WHUFoundation utilises sport to work with communities. Sport is something that is a beating heart for many communities and a natural meeting point, so why not do some good with it? #Quality2024
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I had a very enjoyable interview with Amy Tuesday eve this week and highly recommend if you work in Wales NHS @dementia_nurses She got me all reflective with some questions I didn’t anticipate and this highlighted things I can strengthen further #WinWin #SupportingECRs
📢 Do you want to share your thoughts on working for #NHSWales? Take part in my anonymous research study! It’s a 45 minute online interview on your role & responsibilities, colleagues & improvement Find out more & sign up qfreeaccountssjc1.az1.qualtr… @ImprovementCym @ResearchWales
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📢 Do you want to share your thoughts on working for #NHSWales? Take part in my anonymous research study! It’s a 45 minute online interview on your role & responsibilities, colleagues & improvement Find out more & sign up qfreeaccountssjc1.az1.qualtr… @ImprovementCym @ResearchWales
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Teams at #SafeCareCollaborative Learning Session 5 felt empowered and inspired by hearing about the challenges and impacts of projects from colleagues across #NHSWales. They are learning together to accelerate progress and make healthcare safer across the nation. 👇
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📝NEW #BLOG Dominique Bird reflects on how we remain committed to improving #PatientSafety as we become part of the Quality, Safety and Improvement Directorate. ➡️improvementcymru.net/en/2024…
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📝NEW #BLOG Read about the opportunity and challenges that developing the strategic programme for #MentalHealth collaboratively brings. ➡️improvementcymru.net/en/2024…
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Are you an NHS Medic or Nurse in Wales? Please help me complete my 👩🏼‍🎓uni Master’s study on Quality Improvement: 🗓️ Book a 45min video call interview 💬 To share your thoughts 👉Click here: qfreeaccountssjc1.az1.qualtr… Share with colleagues! #NHSResearch #NHSWales @ImprovementCym
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📰 NEWS: Entries for the #NHSWalesAwards2024 are now open! 🎉 Let’s celebrate your success! 🏆 The awards are back with 12 brand new categories. Read the full story and enter today! ➡️phw.nhs.wales/services-and-t…
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The study interviews so far have been great! Still time to sign up ⬇️ qfreeaccountssjc1.az1.qualtr… I'm asking NHS Wales staff about roles and responsibilities at work, what influences how colleagues perceive each other, and thoughts and experiences of quality improvement #NHSWales
Are you an NHS Medic or Nurse in Wales? Please help me complete my 👩🏼‍🎓uni Master’s study on Quality Improvement: 🗓️ Book a 45min video call interview 💬 To share your thoughts 👉Click here: qfreeaccountssjc1.az1.qualtr… Share with colleagues! #NHSResearch #NHSWales @ImprovementCym
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