This is for our customers for service updates and who would like to provide feedback on any of our services.

Kelowna, BC
Joined March 2009
For customers along Westside Road and in Ellison the generator at the tower could not be repaired today. Technicians will attempt repair again in the morning and we will keep you posted here.
54
Service was restored today just after 1 p.m.
50
Unfortunately the technicians could not repair the generator today. The next available time to do that is now this Thursday. Should we have any updates before then we will keep you posted. In the interim we will look at other option for our own back up power.
50
We have lost power at our site that feeds Ellison, Rose Valley and Westside Road areas as the generator went out at 3:30 this morning. A generator technician has flown into Kelowna and is on the way up the mountain now.
33
Service has been restored. There may be some small interruptions as they work on the generator.
41
A generator technician is on site now attempting the repair.
25
We have lost power at our site that feeds Ellison, Rose Valley and Westside Road areas. Technicians are working to fix the generator. We have no ETA on the fix at this time.
19
Service in Enderby/Armstrong was restored at 1:25 p.m.
45
We have confirmed there is a power outage at the Enderby cliffs affecting customers in the Enderby/Armstrong area. A technician is on the way to the site now to restore service.
49
Service has been restored. There may be one more brief outage for network upgrades between 2 and 5 this morning (August 1'st) for up to 15 minutes.
31
We have confirmed there is a power outage at the cliffs. A technician is on the way to the site now to restore service.
50
There is a outage at our tower site that serves the Enderby/Armstrong area. We are investigating this.
35
Service was restored at 5:55 this morning,
41
There is an unknown outage in the Enderby/Armstrong area. We are investigating.
50
Service has been restored
32
Power has been restored to our main office in Enderby but a separate outage at the cliffs is still down. A BC Hydro crew has been assigned and there is no ETA yet on this repair.
55
Power outage in Enderby/Armstrong area has caused the internet to go down. BC Hydro has a crew on site but no ETA yet.
171
The issue has been resolved.
23
Tech crews are on site working towards a resolution.
19
Our cable customers are experiencing intermittent internet service this morning, affecting our cable customers, customers off Enderby cliffs and Westside Road. They are aware of this problem and are working on it, no ETA for resolution as of yet.
28