We are currently seeing extremely high parcel volumes throughout our network. We will continue collecting and delivering parcels, however, there may be disruptions to some services under the current conditions. We ask for your patience when contacting our support teams.

Our site in Gwaelod–y–Garth, Cardiff & the surrounding area has experienced flooding. The road to the industrial estate has been closed by police for safety reasons. We are arranging a plan to limit the impact to service but we expect disruption to deliveries in the CF postcode

Due to the Black Friday weekend, our volumes are higher than expected. This could result in delivery times being a little longer than usual. We would ask all of our customers to be patient as all lines of communication will be very busy.

Due to a technical issue yesterday, some of our drivers were unable to update delivery status whilst on the road. Data uploads overnight mean that shipment information has now been restored. However, in some cases, parcel status may not be showing accurately online or by phone.

Hi @FlobelleG, please can you DM us the shipment number and email address for your iPostparcels account so we can check this for you? Thanks, Amy

Hi @gedgehead please can you DM us the email address for your iPostparcels account and shipment number so we can look in to this for you? Thanks, Amy

Hello @Brett1002uk, please can you DM us the shipment number and email address for your iPostparcels account so we can check this for you? Thanks, Amy

Hello @jonathantcooper, sorry to hear this. Please can you DM us with the shipment number and email address for the iPostparcels account so we can check this for you? Thanks, Amy

Hello @Layall_5, I am sorry to hear this. So we can look in to this further, please can you DM us the shipment number and full delivery address? Thanks, Amy

Hello @MrPswf, I have replied to your DM. Thanks, Amy

@Reevetard Hello, I will have to question the driver's team this will be scanned on it's way into the service point so by tonight you will be able to track. Thanks, Troy.

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