Your Internet BFF✨🎀 🤖 @hiremav
Las Vegas, NV
Joined May 2009
- Tweets15.9K
- Following231
- Followers2K
- Likes4.1K
hillary black retweeted
The idea that you need 100 reps to build a successful insurance agency is becoming a thing of the past. Modern agencies are now leaner, more efficient, smarter with their dollar, and growing fast with the right AI technology. @hiremav @internethillary
hillary black retweeted
What is AI texting is doing that human call centers can't? Besides the 24/7 365 experience (that's a given), the infinite context window on customers, that ability to make conversations more valuable are where things really get interesting. @internethillary @hiremav
hillary black retweeted
Speed to lead doesn't suddenly matter more. The market has changed. Insurance customers are now comparison shopping constantly, and every delay hands the customer to someone else. If you're not fast, you're already too late. 🏎️
hillary black retweeted
It can feel like conversational AI is starting over—but with better context.
Prompting has changed the landscape, yet people now come in with a stronger understanding of AI overall.
Full video hubs.la/Q03YBk7F0
#ConversationalAI #ConversationDesign #AIInnovation
hillary black retweeted
I’d like to thank every person who has ever been on a zoom with me for not mentioning the fact that I’m drinking a Monster
hillary black retweeted
Question for all the Conversational AI designers out there: Is there anything you ever design into your flows that your implementation team often rejects or changes because of the level of difficulty or limitations of your conversational AI Vendor?
hillary black retweeted
Have you ever profoundly appreciated your conversation and service with a ChatBot?
@internethillary speaks about how to design those "conversations" the RIGHT way. Tune in! [eu1.hubs.ly/H03R0Jw0]
hillary black retweeted
We completed the 20-episode milestone for Customer Cafe!
Shout out to our Top 5 guests!
@JeffYeger @zesty_co @internethillary @vidyard
Go ahead and BINGE! You can listen to Customer Cafe by Collabria wherever you listen to your favorite podcasts!
hillary black retweeted
We learned quite a bit from our latest Customer Café guest, @internethillary (AKA Hillary Black), about collaborative sales, chatbots, AI, #conversationdesign, and then some!
Some of our favorite moments are here!
More here: collabria.com/blog/conversat…
#sales #ai
hillary black retweeted
Our most recent issue (published yesterday) features content from guest writer @internethillary!!
AND we list content from the great brains of @kanesimms, @HLRYHYS, & more ✨
Read it now 🔥
open.substack.com/pub/voicet…
hillary black retweeted
We're headed to San Diego next week for @LeadGenerationW #LGW2023! See @madebyblack speak on "Unlocking New Revenue Opportunities with SMS-Verified Leads" on Monday 1/9 at 3:30 PM, and visit the Mav team at Booth #111. Stop by and say hey👋
hillary black retweeted
We're launching a web chat assistant on the @onepeloton site in 30 minutes 🚴♀️💬
@internethillary is back with @theburnsy9 for this workshop next week
Here's the plan ↓
hillary black retweeted
Predictions for 2023 in the #ConversationalAI space by those moving things forward. Proud to see @OpenDialogAI make interesting choices and contributing to the future! More to come in 2023... medium.com/conversationalai/…
hillary black retweeted
Tomorrow! Conversation designers looking to step up their resume game - this one is for you
We've set a date AND I'm bringing two special guests who are ready to share their knowledge about resumes! Join myself, @HilaryCluett and @julianderstands on December 7th to chat CxD Resumes 👏 lu.ma/cxdresumeschat
hillary black retweeted
Next Wednesday here we come!!!
I am a special guest at @internethillary's event!!
Let's Talk CxD Resumes (with another special guest Julia!) on Luma.
Join us!
lu.ma/cxdresumeschat via @LumaHQ
hillary black retweeted
We're excited to head to @LeadGenerationW in January to exhibit and hear Mav CEO @madebyblack talk about "Unlocking New Revenue Opportunities with SMS-Verified Leads."
Will we see you there? hiremav.com/blog/join-us-a-l…
hillary black retweeted
Tomorrow's the day, people! I was starting to think it would never arrive... like week 42 of pregnancy when I sure that baby was never coming out... Tomorrow, folks! Tomorrow my book baby is born! (In the pre-order sense :) #ContentDesign #UXwriting #microcopy @abookapart
ALT Pull quote from my book The Business of UX Writing
hillary black retweeted
Need a step up in the design hiring frenzy? Get those resumes ready folks!
We've set a date AND I'm bringing two special guests who are ready to share their knowledge about resumes! Join myself, @HilaryCluett and @julianderstands on December 7th to chat CxD Resumes 👏 lu.ma/cxdresumeschat
hillary black retweeted
Black dogs really are the best dogs. Adopted this little turd with zero regrets.
It’s #NationalBlackDogDay today 🖤 Sadly, black dogs are less likely to be adopted, simply because of their colour. We are just as loving, goofy and gorgeous as other floofs! If you’re thinking of adopting, please think about the dog that’s being overlooked at the shelter 💔
hillary black retweeted
Hillary Black, Conversation Designer, Brand Marketer & Conversational AI Content Creator, speaks on the importance of keeping your chatbot conversation simple and straightforward to provide value to users. #chatbot #technology @internethillary