
Founder & CEO, @emerge_ecom (TSXV: $ECOM.v) 15 years. $1BN GMV. 1M Mistakes. 40 Under 40 ๐จ๐ฆ
Toronto, Ontario
Joined March 2009
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The wild story of how we sold SHOP to SHOPIFY in 12 days..
We were short $500K to close an opportunistic acquisition (T2G). Out of nowhere, I was reminded that we had been sitting on these premium SHOP domains that we picked up years back.
Naturally, Shopify (NASDAQ: SHOP), the worldโs largest e-commerce tech co., was the fitting buyer.
It took about 12 days from reaching out to Harley Finkelstein, @Shopify President to closing the deal.
The last minute proceeds from the Shop sale were the final $ needed to close the T2G acquisition, which has since added $1M+/ year in EBITDA, and has been a big part of our turnaround this year (we recouped our upfront investment in the first 90 days).
As far as weโre aware, it was the largest .ca domain sale of the year in Canada. Not huge $ but it was a nice last minute gift (on Xmas eve nonetheless!), and just in time to close our game-changing acquisition.
If only it had been a .com instead of a .ca ๐
Stay scrappy, my friends ๐๐ผ
If Buffett was still in charge it would have most definitely been an investment in $CSU rather than Bending Spoons $BSP
Longer track record.
More disciplined.
More diversified.
More decentralized.
More cash flow.
Less debt.
MUCH cheaper valuation.
Agree?
#ConstellationSoftware vs. #BendingSpoons
#BerkshireHathaway #WarrenBuffett
$BRK.A $BRK.B
Jam packed day ahead! Presenting at Smallcap Discoveries in Vancouver, along with 11 one-one investor meetings โ
Keynote by @iancassel
@smallcapdisc
@EMERGE_ECOM $ECOM.v
Ghassan Halazon retweeted
More often than not, a multi-bagger goes nowhere for 2 years, then triples in 3 months.
Ainโt that true
A few years ago, our debt with Cortland stood at $25M ๐
Yesterday, we officially paid Cortland down to $0 ๐คฏ
Desjardins refinanced the final $5.9M at MUCH improved terms โ
Paying Cortland down from $25M to $0 wasnโt one big move.
It was 100s of small ones.
We sold businesses. We paid down debt. We cut costs. We renegotiated contracts. We rebuilt parts of the business. We fought for every dollar of cash flow.
And when things got really hard, we stuck around.
There was nothing glamorous about most of it.
Just a small team, showing up every day, making difficult decisions, and trying to deliver on what we said we were going to do.
Slowly, the numbers started moving in the right direction.
Growth returned โ
Cash flow returned โ
We started buying businesses again, but with more discipline and synergy this time.
And eventually, we earned the opportunity to move from expensive, short-term debt (11% interest rate, renewing every 12-18 months) to a 7.3% rate and a 7-year facility with #Desjardins, one of Canadaโs largest financial institutions.
I donโt view this refinancing as the finish line of course.
I view it as the end of a LONG ass first chapter.
For the last few years, so much of our energy went into fixing, simplifying and de-risking EMERGE.
Now we get to put more of that energy into playing OFFENCE again.
Growing our businesses.
Buying great ones.
And continuing to do the BORING stuff, day after day. SCRAPPY all the way baby!!
It took a lot to get here. Proud of our team for sticking with it.
Feels good to deliver on our promise to complete a โCanadian bankโ refi deal this year.
Now, back to work ๐๐ผโค๏ธ
@EMERGE_ECOM $ECOM.V
Join us for our @EMERGE_ECOM investor webcast today at 11am ET to discuss the landmark #Desjardins debt refinancing (7-year term, 3.7% interest rate cut), and the impact it has on the future of EMERGE $ECOM.v
Register below๐๐
$ECOM.v Thanks Nicholas ๐คโ
EMERGE Secures 7-Year, $5.85M Debt Refinancing with DESJARDINS at Significantly Lower Interest Rate
ยทย ย ย ย ย ย Rate cute from 11.0% to 7.3% on Term Loan (3.7% lower)
ยท 7-year term through September 2033, extending senior debt maturity from October 2027 and significantly reducing near-term refinancing risk and costs
ยท ~$400K in annual cash flow savings expected, primarily directed towards debt reduction
ยท $5.85M term loan facility, and a $1M line of credit available to EMERGE for working capital
ยท Desjardins, one of Canadaโs leading financial institutions, joins EMERGE as a lending partner, supporting the Companyโs next phase of disciplined growth
ยท EMERGE CEO and CFO to host webcast on Thursday, September 24 at 11:00 AM ETย (Register Below)
Following our multi-year efforts, we can finally share that EMERGE has officially secured a substantially lower-cost, long-term credit facility with Desjardins, one of Canadaโs most established financial institutions. Graduating to a traditional Canadian bank facility has been one of our key stated priorities for years, and was only made possible by EMERGEโs significantly improved financial profile. The materially lower interest rate, combined with the elimination of recurring refinancing costs, is expected to meaningfully strengthen our cash flow, allowing us to direct the majority of these savings toward methodically reducing debt over the coming years, while preserving the flexibility to invest in our businesses and pursue accretive acquisitions as the right opportunities arise. We are grateful for the team at Desjardins for their vote of confidence in EMERGE at this exciting inflection point.
Benjamen Pinsky, Associate Director, Technology and Innovation Banking, Desjardins, commented, โDesjardins is pleased to support EMERGE as it enters its next phase of growth. This financing provides the Company with a long-term capital structure designed to support continued operational progress and growth across its portfolio of businesses.โ
Webcast
We will host a virtual corporate presentation on Thursday, September 24, 2026 at 11:00am EST (Register in Comments)
@EMERGE_ECOM $ECOM.v
Many years ago, we discovered that a former customer service rep had transferred himself $20,000 in credits from our site..
๐๐ข๐ด๐ช๐ค๐ข๐ญ๐ญ๐บ, ๐ฉ๐ฆ ๐ณ๐ฐ๐ฃ๐ฃ๐ฆ๐ฅ ๐ถ๐ด ๐
By the time we figured it out, he had already left the company.
He was also quite young.
And while what he did was obviously serious, I didnโt particularly want to ruin a young guyโs career, or his life, over one really stupid decision.
So I called him.
No lawyers. No police. No dramatic legal letter.
I gave him two options:
๐ข๐ฝ๐๐ถ๐ผ๐ป ๐ญ: Pay back the $20,000
๐ข๐ฝ๐๐ถ๐ผ๐ป ๐ฎ: I figure out where your parents live, get on a plane, knock on their door, sit down at their kitchen table and explain, in painstaking detail, what their son did.
He was young enough that I figured the prospect of explaining this whole thing to Mom & Dad might actually be more terrifying than hearing from a lawyer.
There was a long silence.
๐ง๐ต๐ฒ๐ป: โIโll pay it back.โ
๐๐ฎ๐ข๐ญ๐ญ ๐ฑ๐ณ๐ฐ๐ฃ๐ญ๐ฆ๐ฎ.
He didnโt have $20,000.
So, naturally, we did what any reasonable lender would doโฆ
๐๐ฆ ๐ฏ๐ฆ๐จ๐ฐ๐ต๐ช๐ข๐ต๐ฆ๐ฅ ๐ข ๐ฑ๐ข๐บ๐ฎ๐ฆ๐ฏ๐ต ๐ฑ๐ญ๐ข๐ฏย ๐
No lawsuit. No collections agency. No courtroom.
Just a very uncomfortable phone call, the looming prospect of an even more uncomfortable family meeting, and a multi-year lesson in accounts receivable.
Iโm glad it ended that way.
He got the opportunity to fix a very bad mistake without having it define the rest of his life.
๐ฆ๐ผ๐บ๐ฒ๐๐ถ๐บ๐ฒ๐ ๐๐ต๐ฒ ๐ฏ๐ฒ๐๐ ๐ฐ๐ผ๐น๐น๐ฒ๐ฐ๐๐ถ๐ผ๐ป๐ ๐ฑ๐ฒ๐ฝ๐ฎ๐ฟ๐๐บ๐ฒ๐ป๐ ๐ถ๐ ๐ฎ ๐ฑ๐ถ๐๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐ฒ๐ฑ ๐บ๐ผ๐๐ต๐ฒ๐ฟ โค๏ธ
15 ๐บ๐ฆ๐ข๐ณ๐ด ๐ฐ๐ง ๐ฆ๐ฏ๐ต๐ณ๐ฆ๐ฑ๐ณ๐ฆ๐ฏ๐ฆ๐ถ๐ณ๐ด๐ฉ๐ช๐ฑ. ๐๐ต๐ช๐ญ๐ญ ๐ต๐ฉ๐ฆ ๐ด๐ต๐ณ๐ข๐ฏ๐จ๐ฆ๐ด๐ต ๐ณ๐ฆ๐ค๐ฆ๐ช๐ท๐ข๐ฃ๐ญ๐ฆ ๐โ๐ท๐ฆ ๐ฆ๐ท๐ฆ๐ณ ๐ค๐ฐ๐ญ๐ญ๐ฆ๐ค๐ต๐ฆ๐ฅย ๐คฏ
You can afford to screw up quite a few things when you buy right. You can get almost everything right and still lose when you overpay.
If youโre going to ask someone on your team to do something โbeneath themโ, you better be damn sure youโre willing to do it yourself.
I see this one all the time. Someone gets a title and suddenly certain tasks are โnot their job.โ
I donโt buy it.
Iโm the CEO. If a PR needs to be drafted, Iโll draft it.
If a deck needs fixing, Iโll fix it. If something needs scheduling, uploading, formatting, cleaning up, chasing down or doing at 10pm on a Sundayโฆ
Iโll do it.
It's not the best use of my time, but it just needs to get done.
My team sees me doing those things, then when I ask them to do something that might technically be โbeneath them,โ they understand the deal.
Nobody is above the work. Thatโs how we built EMERGE.
Thatโs why we survived the "DARK PERIOD".
DOWN & DIRTY babyy!! That's how.
@EMERGE_ECOM
Always good.
Sometimes great.
Never terrible.
Tends to compound exceptionally well over 50 years.
Canโt remember who said it, but it stuck with me...
So now itโs mine ๐
Sad to see Goodfood go under.
Thereโs a lot to learn from this one..
The Good - They proved you could build a Canadian food / D2C business at real scale, at its peak close to ~$400M revenue in Canada. Serious scale!
The Bad- The unit economics were terrible. Meal kits are an incredibly high-churn business, highly dependent on R&D, i.e. the next cool recipe and ever-changing consumer habits. All this exacerbated by debt levels that proved too high to dig out of when the business turned on them.
If youโre spending heavily to acquire customers who donโt stick around long enough, the CLTV/CAC eventually catches up with you. You can grow through that problem for a while, but you canโt grow out of it.
At the height of the #ecommerce (pandemic) boom, #Goodfood went all-in on same-day, and I recall some talk of same-hour grocery delivery.
That's some big boy talk. More facilities. More inventory. More infrastructure. More capital. More people problems.
They were essentially trying to play a game designed for companies with billions of dollars on their balance sheets.
They didnโt have billions.
Thereโs a bigger lesson here that applies well beyond Goodfood...
Revenue can hide a lot of sins. so can growth, so can easy access to capital.
But eventually, there is no way around poor unit economics (+too much debt)..
Goodfood proved you can build something really big in Canadian Food tech/ D2C.
Unfortunately, they also proved that big and sustainable are two very different things.
A great Canadian entrepreneurial story with a tough ending, and lots for the rest of us to learn from.
I was reading my recent LinkedIn post about EMERGEโs results and I couldn't help but ask myself:
When did you start sounding so damn robotic?
Revenue up. EBITDA up. Cash flow up. X consecutive quarters of growth. Over and over againโฆ
Great, but none of that tells the real story.
Behind those numbers are approx. 1 million mistakes, sleepless nights, painful decisions, setbacks, pressuresโฆ and a team that kept showing up through it all.
The numbers donโt nearly capture the team's will and resilience it took, day in and day out, to overcome unimaginable odds just a few years ago.
You really think we brought our net debt position DOWN from $32M to ~$4M based on numbers alone?
You think we brought the business BACK TO GROWTH based on numbers alone?
You think we became CASH FLOW POSITIVE based on numbers alone??
HEART, baby. It's called HEART. With a side of SCRAPPY.
And this team has a heck of a lot of both.
@EMERGE_ECOM
We just announced our Q2 results. First time Adj. EBITDA exceeds $1M+ since ๐ฎ๐ฌ๐ฎ๐ญ. First time revenue exceeds $9M+ since ๐ฎ๐ฌ๐ฎ๐ฏ.
Let's dive in..
โ
๐ค๐ฎ ๐ฅ๐ฒ๐๐ฒ๐ป๐๐ฒ grew to $9.11M vs. $8.48M, an increase of 7.4% YoY, marking the 9th consecutive quarter of YoY revenue growth
โ
๐ค๐ฎ ๐๐ฟ๐ผ๐๐ ๐ฝ๐ฟ๐ผ๐ณ๐ถ๐ grew to $3.55M vs. $3.09M, an increase of 14.8% YoY
โ
๐ค๐ฎ ๐๐ฟ๐ผ๐๐ ๐บ๐ฎ๐ฟ๐ด๐ถ๐ป increased to 39.0% vs. 36.5%
โ
๐ค๐ฎ ๐๐ฑ๐ท. ๐๐๐๐ง๐๐ improved to $1.03M vs. $0.96M, an increase of 7.3%, marking the 7th consecutive quarter of positive Adj. EBITDA
โ
Positive ๐ก๐ฒ๐ ๐๐ป๐ฐ๐ผ๐บ๐ฒ of $200K, approximately in line with prior period
โ
๐๐ฎ๐๐ต ๐ฝ๐ผ๐๐ถ๐๐ถ๐ผ๐ป grew to $4.8M (June 30, 2026) vs. $3.5M (June 30, 2025), an increase of $1.3M YoY
Q2 was our strongest quarter in years, across both revenue and Adjusted EBITDA, with positive cash flow generation on full display. The 2026 golf season launched with strength, while Viral Loops contributed meaningfully to our improved gross margins and positive cash flow in its first full quarter under EMERGE. Importantly, all three of our verticals drove positive Adjusted EBITDA. Q2 also provides a more representative view of the underlying business, with T2G having been acquired in early April 2025.
๐ช๐ฒ ๐ฎ๐ฟ๐ฒ ๐ฒ๐๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐น๐ ๐ฝ๐น๐ฒ๐ฎ๐๐ฒ๐ฑ ๐๐ต๐ฎ๐ ๐๐ต๐ฒ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐ ๐ฎ๐ฐ๐ต๐ถ๐ฒ๐๐ฒ๐ฑ ๐ฝ๐ผ๐๐ถ๐๐ถ๐๐ฒ ๐ฐ๐ฎ๐๐ต ๐ณ๐น๐ผ๐ ๐ผ๐๐ฒ๐ฟ๐ฎ๐น๐น ๐ถ๐ป ๐ฏ๐ผ๐๐ต ๐ค๐ฎ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ฎ๐ฟ-๐๐ผ-๐ฑ๐ฎ๐๐ฒ, ๐ฎ๐ ๐๐ฒ ๐ฐ๐ผ๐ป๐๐ถ๐ป๐๐ฒ ๐๐ผ ๐ฏ๐๐ถ๐น๐ฑ ๐ฎ ๐๐๐ฟ๐ผ๐ป๐ด๐ฒ๐ฟ, ๐บ๐ผ๐ฟ๐ฒ ๐ฑ๐๐ฟ๐ฎ๐ฏ๐น๐ฒ ๐๐ ๐๐ฅ๐๐.
As always, I would also like to take this opportunity to thank our Board, employees, customers, suppliers, lenders, and shareholders for their unwavering support.
Onwards ๐ค
@EMERGE_ECOM
Our preliminary Q2 2026 results (vs. Q2 2025):
โ
Revenue expected to be between $9.0M and $9.1M vs. $8.5M
โ
Gross margin expected to be approximately 39% vs. 36%
โ
Adj. EBITDA expected to be between $1M and $1.1M vs. $958K
โ
Cash Position grew to $4.8M (June 30, 2026) vs. $3.5M (June 30, 2025) and $4.1M (March 31, 2026)
EMERGE expects to file its full Q2 results in late August 2026.
@EMERGE_ECOM $ECOM.v
โBuy boring and make sexy.โ
Emerge Commerce (@EMERGE_ECOM) founder, Ghassan Halazon (@instajee), on acquiring a 38-year-old golf equipment business for 2.2x EBITDA:
โThis business that used to grow at 3% a year, is now growing at 33% a year.โ
Cash flow exceeded the purchase price in the first quarter post-close.
Ghassan Halazon retweeted
TODAYโS SHOW // 6.10.26
@mkobach โ 12:40pm CT
@instajee โ 1:45pm CT
News & Views
+ Stars + Honey hits $50M, raises $24M
+ Pizza Hutโs reading program
+ Lavazzaโs single-serve espresso tablet
+ Reeseโs C4 Whey Protein exists
+ Nike goes all-in on World Cup
+ StockX jumps into live shopping
Europe Discovers Buc-ee's | StockX Launches Live Shopping | 2026 Seguno Discount Report xitter.cf/i/broadcasts/1pJdRRPkWโฆ
I know people donโt like to hear this, but most founders & management teams have absolutely NO idea what the true limits of their business are. By that I meanโฆ
Relentless negotiation and ruthless cash management. Iโd say 95% of the people in business donโt have the stomach for it.
Approximately 0% chance of executing the turnaround that we did over the last few years without this mindset.
The biggest profit opportunities are usually hiding in places management has already accepted as fixed.
Everything (and everyone) is negotiable.
During an office move years ago, we accidentally discovered a growth hack that sent our sales through the roof..
While setting up phones for the sales team, our caller ID mistakenly appeared as #EMERGE (rather than the consumer brand names we operate)
Answer rates skyrocketed..
Turns out, prospective merchants interpreted EMERGE to be short for: EMERGENCY!
So they answered.
The good news? It wasnโt an emergency.
The bad news? It was a sales call.
There was usually a moment of relief when they realized nobody was in danger.. just a scrappy little company called EMERGE trying to earn their business.
We fixed a lot of things after that office move. The caller ID wasn't one of themย ๐
@EMERGE_ECOM $ECOM.v




