
Build lasting customer relationships with community. #community #customersuccess
Amsterdam | New York
Joined May 2010
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Have you heard? We're moving our content over to @GainsightHQ!
Make sure you’re following us there to get a front-row seat into the worlds of Customer Success, Product, and Community. See you there! 👋
We’ll be moving the community party to @GainsightHQ on June 5th! 🚚 💼
We’re going out on a bit of a BANG 🤯 We have a shiny #1 badge from G2 as the leader in the community space! With so much more on the way, we’re excited to continue leading the pack and show you what’s next!
🚨 BIG NEWS ALERT! 🚨 inSided by Gainsight is now Gainsight Digital Hub! Our new name reflects bigger goals: making community central to customer success!
Great power brings changes – we're shifting the party (our Twitter)! Join us on @GainsightHQ for more fun!
inSided by Gainsight retweeted
12/ Want to access all these resources in one place? Download this PDF here.
cmsr.io/Resources2022
Are you registered for our webinar next week?
Join us on Nov. 14 as we talk to Gong about how a community hub can digitally scales collaboration, support, and education.
Don't miss out! bit.ly/3gYwrjq
#b2b #webinar #events #community #customersuccess
What is a community hub? 🤔 🗯️
Join us on Nov. 14 @ 11 am ET as we discuss a practical application of community for your SaaS business.
Register now: How Gong digitally scales collaboration, support, and education ➡️ bit.ly/3gYwrjq
🚨 Webinar Alert! 🚨 Join us on Nov. 14 to talk about how Gong brings together customer interactions for a more seamless customer experience using inSided’s Community Hubs.
Register now! bit.ly/3gYwrjq
How are you measuring your community success?
Here's a glimpse into Gong's SPACES framework.
If community is done right, you should impact one or more of these objectives within this table.
Read the full blog here bit.ly/3eJHE6p
Do you know what customer empowerment is?
involve.ai's Brigid Colver and Mary Poppen break down the team, tools, and game plan you need to put in place in order to have a customer empowerment center.
Check it out here >>> bit.ly/3EUxScE
Wondering how to map out your Digital Customer Success journey?
Here's how we use community, in-app product messaging, and customer data to create a seamless digital experience.
Read more here bit.ly/3CR5hm3
#community #customersuccess #digitalstrategies #SaaS #b2b
The countdown to Community Technology Summit is on!
Make sure to stop by booth 3 and meet our team.
The Community Technology Summit is a full-day learning experience, connecting community practitioners and partners from all over!
#community #communityroundtable #b2b
“Community operations is like the general manager of a restaurant. They have one foot in front of the house and the back of the house.” – Tiffany Oda, Community Operations, @Venafi. Read more on how to build a joint mission between these two teams: bit.ly/3Qu78BP
Are you attending The Community Roundtable's Community Technology Summit this Oct. 24? Make sure to stop at the main stage to hear how we worked with Unqork to help launch its Community Hub at 2:15 pm ET.
More and more companies are seeing how interconnected community can be to all parts of your business. So why not reserve a seat at the executive table for Community? 🪑
Read more bit.ly/3KRyXTM
#b2b #Community #CustomerSuccess #SaaS
Did you hear? Gainsight announced its new enhancements to Customer Success, Product Experience, and Community solutions!
Learn more about these innovations here >>> bit.ly/3EhfxGB
Are you joining us at The Community Roundtable's Community Technology Summit on October 24?
If you said yes, then come stop by booth 3 and meet our team!
#community #communityroundtable #b2b #events
Is your business paying extra attention to its existing customers? If you said no, then we have a few reasons why NOW is the time. View our webinar here bit.ly/3CFCa6t
Are you dealing with any of these challenges?
🤷♀️Fractured customer experience
📑 Low content adoption
🤔 Product customer gaps
Here's how @Cognite solved these three problems using its customer Community. bit.ly/3LZxtXV
inSided by Gainsight retweeted
Karl Rumelhart, CPO @GainsightHQ brings up Joris Dieben of @insidedhq to talk about (my fav) Subject: #Community supporting the #customerjourney at the core.
#Cohesion2022 #HumanFirst – at Rajendra Nagar, India
If you didn't have a chance to catch our session at CMX on why Community needs to be at the heart of your Customer Success strategy, you're in luck! Watch the full session >>> bit.ly/3UPK18y
#CMX #webinar #Community #CustomerSuccess #b2b














