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Don’t you think you owe us a formal public apology and appropriate solutions?
Is this really how a multinational company handles things?
You made a huge mistake, and now you expect us to just accept it and deal with the consequences ourselves?
RIDICULOUS
@sonymusicph
♡ 🍎 retweeted
⁺ ⊹˚.‧┈┈┈┈┈┈┈┈┈┈┈┈‧
#SB19 × #中島健人
「GENTO with Kento Nakajima」
リリックビデオ公開中🎬
‧┈┈┈┈┈┈┈┈┈┈┈┈‧⁺ ⊹˚.
中島健人さんらしさ全開のラップパートは
要チェック！🎧🫰
▼リリックビデオはこちら
youtu.be/BvOcUq1rAMY?si=Q045…
▼楽曲再生/購入はこちら
smji.lnk.to/SB19GENTOfeatKen…
#SB19xKENTO
#GENTO
#KentoNakajima
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this response. man.
the lack of empathy..
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Imagine being told you won a Group Photo with SB19, getting excited, then getting an email saying "oops, oversight, poster ka lang pala." @backspacerph @sonymusicph this is just a defensive, dismissive of fans' feelings, and not an apology at all.
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I suggest I accommodate niyo yan sila lahat kahit hi bye makita lang esbi ng malapit🥹sorry na if mapagod kayo esbi 🙏 kakaiyak yung akala mo sumakses ka tas biglang bawi. don't play with emotions. this is not just about the money.
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ayusin niyo po ito @backspacerph @sonymusicph wag po kayong magbulagbulagan dahil maraming apektado sa magulong sistema niyo, may mga nagbook ng flight, luluwas galing sa malayo at may mga emotions kayo na sinira today hahahaha
eto rin ung expected ko. And I know din for raffle lahat ng perks na yan. Pero parang ang nangyare eh lahat ng 500 slot, na apply mo man ung code or hindi, raffle pa rin yung magiging panalo mo. Eh at the first place mas may chance dapat ung mga taong successful na apply yung code kasi un yung T&C nila nung una. I'm not saying na di deserve ng iba ung perks na nakuha nila pero naging UNFAIR lang kasi. Example yung friend ko nakapag purchase ng 12:08 ni hindi man lang nakapasok sa live viewing kasi base sa system di sha nakaabot bade sa time purchase pero ung nakapag purchase ng 1PM may live viewing and maganda yung perks nila. LIKEEEE SINO DI MAIINIS NUN?? Eh di sana nilinaw na sa T&C ma apply man o hindi ung code basta nakag purchase ka gow may chance ka na sa perks Hayst.
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eto rin ung expected ko. And I know din for raffle lahat ng perks na yan. Pero parang ang nangyare eh lahat ng 500 slot, na apply mo man ung code or hindi, raffle pa rin yung magiging panalo mo. Eh at the first place mas may chance dapat ung mga taong successful na apply yung code kasi un yung T&C nila nung una. I'm not saying na di deserve ng iba ung perks na nakuha nila pero naging UNFAIR lang kasi. Example yung friend ko nakapag purchase ng 12:08 ni hindi man lang nakapasok sa live viewing kasi base sa system di sha nakaabot bade sa time purchase pero ung nakapag purchase ng 1PM may live viewing and maganda yung perks nila. LIKEEEE SINO DI MAIINIS NUN?? Eh di sana nilinaw na sa T&C ma apply man o hindi ung code basta nakag purchase ka gow may chance ka na sa perks Hayst.
This incorrect blast email fiasco from @sonymusicph is all over my A'TINTWT.
Yung 500 CUSTOMERS na may successful purchase W/ CODE (see SS) ang MAY PERKS, right?
Then yung nakabili W/O THE CODE - ay VIEWING PARTICIPANTS only (manonood lang, NO PERKS).
Ganito po ba dapat?
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SB19 ARE FIRESTARTERS 👀🔥
P-pop Kings SB19 have teased a cover of K/DA's comeback single, "FIRESTARTER"!
K/DA is a virtual girl group composed of four League of Legends champions: Ahri, Akali, Evelynn, and Kai'Sa.
The official League of Legends account also commented on SB19's Instagram post, fueling speculation about a possible collaboration between the P-pop group and the gaming franchise.
COURTESY: SB19/YouTube, Instagram
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I hope @backspacerph understands that this is not just about a mistaken announcement. It's about the real consequences of giving fans incorrect information and then expecting them to simply accept an apology.
You cannot ask fans to absorb the consequences of an error they did not make. Please acknowledge the impact this has caused and provide a fair, practical resolution. Respect for fans should also be reflected in how they are treated when things go wrong.
好的我哭完了
不知道還能說什麼
Thank you for understanding?
誰答應要理解了？
18:00我以為中了團體照，就買了機票、填了RSVP FORM確認出席
一小時後跟我說搞錯了？
你現在是說我要花台幣九千的機票去領一張海報嗎？？？
@sonymusicph @backspacerph
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Un @backspacerph at @sonymusicph, same same, puro palpak! The fan experience has been a mess from purchase to winners selection.
Please look into this, @1zentertainment @SB19Official @yanidedios. Fans deserve better. 😭
accountability po sana... yung ibang walang code meron higher perks? then yung may code as viewing partcipants? justice pls @sonymusicph @backspacerph @1zentertainment @SB19Official
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Anyway, idk if all this rants will reach you or if you will even do anything about it. I just really hope you do better next time & handle all concerns properly. Please. Yun lang. Bye.
WAKAS AT SIMULA VINYLLY
@SB19Official #SB19
#SB19_WaSVinylPreOrder @sonymusicph @backspacerph
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好的我哭完了
不知道還能說什麼
Thank you for understanding?
誰答應要理解了？
18:00我以為中了團體照，就買了機票、填了RSVP FORM確認出席
一小時後跟我說搞錯了？
你現在是說我要花台幣九千的機票去領一張海報嗎？？？
@sonymusicph @backspacerph
♡ 🍎 retweeted
+1 to this. We are very grateful to be a part of the event regardless and had no expectations whatsoever, from the onset that was what mattered naman. ☺️
But it can’t be helped that some doubt is cast over the process.
Additional winners were reconsidered, and we’re not sure how many were added to the initial 500 allocation which definitely affected the perk assignment per buyer.
Hopefully the winning perks for the signing and group photo were adjusted accordingly. And maybe additional consideration and priority for those benefits would be granted to those who checked out with the code and followed the mechanics that Backspacer Records set.
Adding to that was the confusion with the apparently incorrect emails, which were corrected more than an hour later, after everyone already had their hearts set on what was included in the winning email.
Requesting for transparency with the matter since we followed what was posted with the expectation to follow the “first 500 qualified pre-orders”. @backspacerph
Not asking for a guaranteed signing slot naman. I just hope the original qualification criteria were still considered in the final allocation. We followed the mechanics, secured our slots, and naturally expected the process to remain consistent. I think we deserve to know how the changes affected the original 500 qualified customers, too 💔