Checked into a 5-star UK hotel paying £550 a night, and they don't even have the basic decency to put drinking water in the room. They actually told me to walk down a couple of floors with my own empty bottle to use a public refilling station. Absolutely pathetic service standards.  If this is what modern business looks like, they won a tiny battle on overhead costs while completely destroying the relationship. When you nickel-and-dime a guest paying top dollar just to pad your margins, you aren't doing smart business, you're just proving that greed matters more than basic hospitality.  At the end of the day, negotiation 101 is about creating a win-win: satisfying both parties' interests and building long-term value instead of squeezing every last drop out of a single transaction.