Stage retweeted
Frustrated by a billing system that requires many FTEs to run? Still not able to provide the pricing you want?
You are not alone!
Many are stuck with Stripe etc. that easily become 3D chess.
@richardkeuntje and I deep-dived in agile billing ->
creandum.com/stories/pricing…
And this is as true with a per seat model as it is with a per API call, but per API call can have significant variance relative to per seat.
we recommend usage tiers with lock-ins shaped around the budget for bigger customers 🤝
We just had a game changing Office Hours with @pjdgallagher to improve our pricing strategy for our investor and startup clients.
If your startup is working on pricing - I recommend booking PDG to learn about price leveling, structure, metrics, add-ons, and packaging!
1/ let's talk about value metrics.
the value metric (per seat, per contact, per send, etc.) matters more than the price level or package structure.
a good vm closely aligns with your customer's perception of the value of your product or service.
2/ @Mailchimp = per contact
@HubSpot = per contact
@beehiiv = per subscriber
@sendwithloops = per contact?
@Braze @intercom = ?
but contacts are unlikely to be most correlated with perceived value.
example...
per contact = okay
per email sent = better
per email opened = best
the force is strong with this one.
Our Twitter subscriptions plan needs work @elonmusk.
I did a pricing study on 54.3k Twitter users to help you Doge Father.
TLDR:
- Verification should cost much less
- Twitter Blue should cost much more
- Twitter has a unique opportunity to 10x subscribers
Thread time 🧵
1. how to fail at monetization: start with a solution (square peg) and work backward to the problem (round hole)
2. how to succeed at monetization: start with customer segments with a clear problem and determine how to shape usage, features, and price around them.
this is 1.
how *not* to determine willingness-to-pay
call us @Jason
PSA (Public SaaS Announcement): If you have "unlimited" *insert value metric* in any of your pricing plans, please know that you are capping your own growth relative to the value you are providing your customers.
Slack changed its pricing last month for the first time since it launched in 2014 🤯. The goal: To grow revenue! But how? 👇
Slack is changing its core free feature limit to be friendlier and more predictable for its target mid-market and enterprise customers. Happy customers? 🤝
How big of an impact could this have on revenue? We think very big.
Read on to see just how big of an impact these changes might have on Slack’s revenue growth. (Hint: The number is 8 figures)
heystage.com/blog/how-slack-…
















