Helen Blantz (@helenblantz) profile picture

Helen Blantz

@helenblantz

Events Consultant | Business Coach | Mental Fitness Coach

 Oxfordshire, UK
helenblantz.com
Joined June 2009
  • Tweets133
  • Following815
  • Followers179
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Photo by Helen Blantz (@helenblantz)
Thank you #Newcastle And #southshields for such a warm #GNR2019 welcome! With such toxic #Brexit it’s wonderful that #Newcastle and #southshields can provide a great #British welcome to guests from every corner of the globe👌
Here we are at the start of the race 👍
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Thanks Helen 👍
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Running #GNR2019 today! For Diabetes UK in memory of Giovanna’s Dad. @GiovannaCreasey and I met as neighbours at Surrey University on 3 October 1989 - coming up to 30 years ago 🤣👍
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Helen Blantz retweeted
Maria Prior (@mmprior9) profile picture
Maria Prior@mmprior921 Mar 2019
Replying to @ChiHighSchool
@ChiHighSchool London debut for Tegan Prior (year 8) @TheOtherPalace Fantastic production- so proud! @starignited
Image from Maria Prior (@mmprior9)
Image from Maria Prior (@mmprior9)
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Replying to @starignited
Here he is! Break a leg Nathan and Co! 💜🙌🏼 #RiseUp
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Somebody's got the Golden Ticket! What a wonderfully enthusiastic cast! This promises to be such an experience for young talent #theotherpalace
Star Ignited Performance Academy (@starignited) profile pictureStar Ignited Performance Academy@starignited13 Mar 2019
Hi @Jamiemuscato! We loved you as JD in Heathers, please accept Izzy's invitation to come see #13themusical as her special guest! This ticket was Meant To Be Yours! 💜 #theotherpalace #HeathersUK #youngperformer
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Helen Blantz retweeted
GES EMEA (@GES_EMEA) profile picture
GES EMEA@GES_EMEA26 Feb 2019
“How do you want to make people feel is a great place to start when planning your event.” Great discussion around creativity and measurement in the keynote theatre with @ICE_STUFF @IntlConfex #confex19 #measurement #events
Image from GES EMEA (@GES_EMEA)
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ABPCO (@ABPCO) profile picture
ABPCO@ABPCO25 Feb 2019
Don't miss this #Sustainability event @IntlConfex chaired by @Aliabouttown Panelists @HeatherLish @ABPCO members @BSAVA_Angharad & Kathleen Warden @SECGlasgow are sharing top tips for implementing sustainability & what to expect from your venue buff.ly/2El1Ira #Confex19
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Fantastic day at #CX2019, three amazing streams, lots of amazing speakers and packed theatres. Thanks to everybody involved and looking forward to seeing you all again next year
Image from Inside Housing (@insidehousing)
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Leah (@Miss_LeahM) profile picture
Leah@Miss_LeahM25 Feb 2019
Interesting & insightful day at #CX2019 finished the day hearing a fascinating presentation from Amazon on their innovation model - simple, effective and a clear vision plus any presentation that talks about pizza 🍕 is good with me!
Image from Leah (@Miss_LeahM)
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Katie Docherty (@kt_83) profile picture
Katie Docherty@kt_8325 Feb 2019
- The best housing providers already demonstrate accountability. Don’t wait to be told by the Regulator - None of this is rocket science, getting the basics right is a good start! #CX2019
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Bic Singh (@BicramAthwal) profile picture
Bic Singh@BicramAthwal25 Feb 2019
My favourite quote from today "Customer Services is reactive, Customer Experience is proactive!" - completely agree. It's important to identify issues before it inconveniences our residents and have a service ready when they need it! #cx2019 #insidehousing #ukhousing – at Islington, London
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Katie Docherty (@kt_83) profile picture
Katie Docherty@kt_8325 Feb 2019
#cx2019 take aways - Don't rely just on data and surveys if you want to know what tenants want - tenants need to be able to trust your going to do what you say, but for this to be successful different departments need to able to trust each other to their job
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Enjoying the tweets from #CX2019 #CustExp19 Lots of great content, questions raised and debate going on. After so many years of hearing #ukhousing going digital, is the sector ready to accept it needs to go multichannel. It’s how other sectors are doing it.
Image from Asif Choudry (@AsifChoudry)
Image from Asif Choudry (@AsifChoudry)
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Great to hear from @jlandpartners about their approach to staff engagement and how these can have measurable benefits on staff morale and drive improvements in customer satisfaction #cx2019 #cx2019people #JohnLewis
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Great session with @LQIdeas on the 4th industrial revolution #DigitalinourDNA @insidehousing #cx2019
Image from Paudie O'Shea (@glantuspos)
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Emma Morrison (@EMX40) profile picture
Emma Morrison@EMX4025 Feb 2019
Really chuffed to hear a shout-out for the @HydeHousing ASB toolkit - and proud to say it is my baby - co-created with the brilliant ASB team #CX2019
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Really busy session on Personalisation - turning data into insight with Anna Bishop, Director of customer service, Riverside, Liz Haworth, Chief operations & transformation officer, Torus and Chris Berry, Business development manager, Capita at #CX2019 this afternoon
Image from Inside Housing (@insidehousing)
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Enjoyed speaking at good conference. With practitioners as well as senior execs ( they don’t have to be exclusive) and perhaps that was the takeaway message. Execs who feel the customer experience, make better business decisions. Same for boards #CX2019
Inside Housing (@insidehousing) profile pictureInside Housing
@insidehousing25 Feb 2019
Packed theatres here #CX2019 this morning...
Image from Inside Housing (@insidehousing)
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