RONY HAY (@hay_ecom) header
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dtc founder, operator, and rainmaker | reminders to future self

Los Angeles, USA
Joined October 2020
Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)Photo by RONY HAY (@hay_ecom)
stay small enough long enough, you’ll be big enough soon enough if you overestimate the cost of risks, you’ll be able to either (1) pay the needed price to survive (2) move through it with extra buffer needed to survive the next bet
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Stop treating your entire list the same. Start treating your existing customers like they're gold.
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Brutal truth: Unique positioning comes from studying the customer every day for years. But no one wants to hear that. So you're sold tactics & complicated strategies. Instead: • Talk to your customers to learn about their problems • Talk to them every day • Rinse & repeat
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Stages of pricing. Beginner: - Cost analysis - Discounts offered - Price elasticity Intermediate - Market research - Competitor analysis - Seasonal pricing Advanced - Value-based pricing - Dynamic pricing - Bundling products
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Personalize + Segment + Automate = Increased Engagement
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Brutal truth: Winning ads comes from testing every day for years. But no one wants to hear that. So you're sold tactics, software, and shortcuts. Instead: • Learn to read data • Adjust content accordingly • Rinse & repeat
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RONY HAY retweeted
Stages of paid social. Beginner: - Create ads - Target audience - Monitor budget Intermediate - Track performance - Optimize campaigns - Measure ROI Advanced - Automate bidding - Test variations - Integrate data
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Stages of paid social. Beginner: - Create ads - Target audience - Monitor budget Intermediate - Track performance - Optimize campaigns - Measure ROI Advanced - Automate bidding - Test variations - Integrate data
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You can learn everything you need to know about pricing by observing: (1) conversion rates (based on specific price promos) (2) the perceived value of your products or services
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Offer A/B testing + Full funnel tracking + Targeting optimization = Improved Conversion Rates
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Brutal truth: Profitability comes from value-based pricing and improving customer lifetime value consistently. But no one wants to hear that. So you're told to copy competitors & offer discounts. Instead: Focus on offer to conversion ratio Min $250 per 100 visitors
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Stages of email marketing Beginner: - Personalize messages - Segment audiences - Automate campaigns Intermediate - Analyze performance - Dynamic content - AOV optimization Advanced - A/B test emails - Automate segmentation - Integrate platforms
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You can learn everything you need to know about paid ads by observing: (1) how customers talk about your brand (2) how they use your products or services
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Engage + Connect + Promote = Increased UGC Performance
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Brutal truth: CRO comes from doing user research, A/B testing, and analysis for months. But no one wants to hear that. So you're sold generic approaches, fancy designs, and bad testing ideas. Instead: • Focus on the data • Do it every day • Do it for a long period of time
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Stages of CRO: Beginner: • Basic tracking • Heatmaps • Surveys Intermediate: • A/B testing • User research • Funnel analysis Advanced: • Multivariate testing • Behavioral targeting • Predictive modeling
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You can learn everything you need to know about Conversion Rate Optimization by observing: (1) how users interact with your website (2) how they navigate through your sales funnel.
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Want to start email marketing with AI but don’t know where to start? Here’s one DTC tool you can use to triple your email reply rates and sales (in no time):
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4/ Elevate Your Onboarding Use personalized videos to elevate your product guides. Send them a video walking them through how to use your product and answering common questions.
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That's a wrap! If you enjoyed this thread: 1. Follow me @ronyhay_eth for tweets on DTC marketing 2. RT the tweet below to share this thread with your audience
Want to start email marketing with AI but don’t know where to start? Here’s one DTC tool you can use to triple your email reply rates and sales (in no time):
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