Turn reactions into profitable actions with our feedback insights solution.
Tampere, Finland
Joined February 2010
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HappyOrNot retweeted
Leverage Data to Serve Website Customers
@happyornotcom @MiikaMakitalo
👉 Unlock insights for growth opportunities
Have you tried? Would you recommend it? Want to know more?
bit.ly/3kRQ8bf
#salesdevelopment #growthmarketing #qualification #conversion #marketingpodcast
HappyOrNot retweeted
Those smiley-face feedback buttons, popular at airports and hospitals, are changing for the touch-adverse era after companies reported sudden drops in button presses starting last March on.wsj.com/2PHoUYJ
HappyOrNot retweeted
HappyOrNot has collected over 1.3bn responses on its plastic terminals. What is this data used for? econ.trib.al/VOGXVEs From @1843mag
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Sie wollen Ihr Unternehmen von einer "Sh*t happens"-Kultur wegführen und hin zu einer "Shift happens"-Kultur bewegen? Wir zeigen morgen um 11.30 wie in einem kostenlosen Webinar von @happyornotcom attendee.gotowebinar.com/reg… #customerjourney #CX
ALT https://attendee.gotowebinar.com/register/5205689884507176461
HappyOrNot retweeted
#CustomerExperience ist ein kritischer Faktor für den Geschäftserfolg. Im @happyornotcom-Expertenpanel während der E-Commerce Week diskutieren die CX-Experten, worauf es für positive #Kundenerlebnisse wirklich ankommt. Jetzt kostenfrei anmelden ecommerceweek.net/happyornot
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"Kilpailevia tuotteita tai palveluita pursuavassa maailmassa asiakaskeskeisten yritysten on omaksuttava empatian kulttuuri, jossa ymmärretään niin potentiaalisten kuin tulevien asiakkaiden tarpeita."
Näin kirjoittaa Kirsti Laasio (@happyornotcom)🔥bonfire.fi/viisi-vinkkia-joi…
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We’re showing off our dear Finnish clients to Network colleagues in Finlandia Hall Helsinki at the EEN Annual Conference with 800 participants from 59 countries! Here’s HappyOrNot! #proud #EEN19 @happyornotcom happy-or-not.com/fi/
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2/2 Change means experiments (also failing). So, how to get people onboard? Make sure everyone in your organization have 3 things: access the #CX data + understand what is their role in CX + Psychological Safety to have courage to take actions & fail #nbf2019 @happyornotcom
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1/2 People ask me ”how to engage the whole organization to take actions towards better #CustomerExperience?”👉🏻 To be able to improve #CX means transformation in your organization. Transformation means something must change..
#experiencemanagement @happyornotcom #nbf2019
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Short of frivolity in an airport? Go to the lavatory. My Times piece on market research and customer feedback thetimes.co.uk/article/i-val…
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Is Helsinki the only startup hub in Finland? @thestreamfest is pushing to establish Tampere as an alternative hub. @Wirepas and @happyornotcom are already two good examples of what the city can create!
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Airport World Magazine interview with our co-founder Ville Levaniemi @happyornotcom - practical insights! airport-world.com/features/p… via @airportworldmag
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@happyornotcom keräsi 23 miljoonan euron pääomasijoituksen. Sijoittajat toivovat alkuun tappiota ja kansainvälistä kasvua.
talouselama.fi/uutiset/paaom…
#talous #sijoittaminen
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HappyOrNot raises $25M for its customer satisfaction terminals for stores and other locations tcrn.ch/2V8pQUD by @ingridlunden
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I’m super excited to see how discussion around #CX is transforming from technology and processes to #emotions and #planetcentricdesign 🤩
I’m so inspired by @AntonSchubert keynote that I need a moment to think how we could apply PCD concept into our business. @happyornotcom
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Plan to tune in to our on-demand webinar Experience Design & Innovation Unleashing the Power of Customer and Employee Innovation on #CXday2019. See more fresh thinking panels here ---> bit.ly/30nPuG7 #cxpro #spreadtheword
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.@happyornotcom, the worldwide leader for real-time experience measurement sponsored the Future Award in the category Technology for the #innovation "Ruuf", an APP to help homeless people (in German): happy-or-not.com/de/2019/09/… #News
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I still remember the feeling escalated from article in LinkedIn which introduced "how to deal with introverts" just like "they" would have some sort of inability work with "normal" people. Written by a consultant.
Perhaps I read it with wrong mindset. It was a brutal experience.
Introverts may well say less, but we do more. Read about the unique abilities of introvert leaders in our CEO’s latest @Forbes article - bit.ly/2k8WWpz
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Ever wondered which day is the best to travel stress-free? Check out in @MirrorTravel the results of the research we did together with @happyornotcom to find out!
Best day to travel if you want a stress-free experience in the airport mirror.co.uk/travel/news/bes…
