50% off fares, we are undercutting UberX on the news that they are not fit and proper to operate. Discount applied automatically. @mytaxiuk

Hi Becky, Could you please DM us your email address so that I can look into this for you? Thanks!

Hi Becky, I am sorry to hear! You will need to contact your bank in regards to this issue.

Hi @shemerey. Apologies for sign up issues you're having. You would need a UK sim card in order to use the app in London. Thanks.

Hi @lukbut how can we help?

Apologies for the delay in getting back to you. This should be resolved now but let us know if you need anything else.Thanks. Hailo

@michaelkevinmm Hi Michael, we have now added a credit to your account. You can redeem this when pay using the card on your account.

Hi Michael can you send the number used to register with Hailo. We'll apply a credit.

Hi Michael, our engineers assure me that this issue has been fixed. Sorry for the inconvenience caused.

Hi Michael, thanks for sending us the journey details. We'll look into this for you.

Hi Michael, please can you DM us the booking details so that we can have a look into what happened. Sorry for the inconvenie

No. Afraid not. We are not operating in the US.

Hi Jeremy, Afraid we are not in Aberdeen, but keep your eyes peeled for any new city openings.

Great news. We are happy to announce that mytaxi and Hailo are joining forces. All details in our blogpost: blog.hailoapp.com/2016/07/26…

Hey. Can you drop us a note at [email protected] with your Hailo registered details and we'll get this changed for you.

Happy third birthday to our Spanish cousins who are celebrating in style today. #HailoCumple3 youtube.com/watch?v=Lh3VBPfF…

Hi there, sorry to hear about that. Please can you DM us the job number and we'll investigate. Thanks.

13 reasons why getting a black cab in London is the best way to travel from the folks @MetroUK. We'll nod to that. ow.ly/Y4QUQ