
Customer support for The Globe and Mail. Reach us directly at 1-800-387-5400 or [email protected]
Canada
Joined August 2012
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Good Morning,
We experienced an issue with Globe2Go this morning. We are investigating the root cause but in the meantime the issue has been resolved. We apologize for any inconvenience. Thank you.
our apologies for the inconvenience. Please DM us your account info so that we can look into correcting the issue for you.
We are sorry to hear that you did not get the paper. Please DM us your phone number so we can access your account.
Hi John. We are currently working to resolve this issue. In the meantime, you can access articles on our mobile website.
We are sorry to see that. Plz DM us your email address and one of our customer care team will reach out to you to resolve this.
Replying to @HabsBob56
We apologize. Please DM your contact information so that we can investigate this further. @HabsBob56 @globeandmail
We apologize. Please DM your contact information so we can investigate this. @globeandmail
Good morning! Please DM us your account and contact information and we will have Customer Care contact you.
@DROettl Thank you for the info! We've escalated it to our dev team now. Can you provide contact email by DM? (Should work now).
@DROettl Thanks for sharing this issue.Can you pls confirm by DM the app you're using (Android/iOS + version) & some info about your device?
@kellybaita We're sorry to hear that you've had subscription issues. Please DM us your contact info so we can investigate further.
@MariaBogdan4 Thank you for bringing this issue to our attention. To better investigate the issue can you confirm the device and OS system?
@TheRealHarvo Our apologies for the inconvenience. Pls DM us your contact details so that we may further investigate the matter.
@meaggy @SGAylward Unfortunately we don't have a confirmed timeline for this update. We'll let you know when we do.