We are here to help global enterprises design, build and scale up their #customerexperience programs. #cx #customerinsights
Sofia, Bulgaria
Joined January 2012
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Dive into the AI revolution with GemSeek at Medallia Experience 2024! Our Breakout Session with Randstad Sourceright will reshape your perspective on customer success. Don't miss out! #AIinCX #MedalliaEXP
Excited for Medallia Experience in Feb 2024! Join #GemSeek at booth #714 and explore the AI revolution with Randstad Sourceright. Don't miss our sessions, Breakfast Roundtable, and meet Sasha Molotova and Morgan Evans. Shape the future of CX in challenging sectors! #MedalliaEXP
Tune in for a conversation on successfully utilising #customerexperience, featuring CX specialist and trainer Michael Brandt.
馃帶 Listen on Spotify: spoti.fi/3AU8foP
Read more: bit.ly/3qh8Pbl
Who owned the conversation during this year's #RSNA22 Congress?
Early sign up and get the report before everybody else: ?utm_medium=organic&utm_source=twitter&utm_campaign=rsna22
GemSeek, Part of Accenture Song retweeted
In the next category Best use of Insight and Feedback - Professional and Financial Services, the winners are:
馃@GateOne_global
馃@gemseek in partnership with Belgian Post Group
馃 Foolproof
Excellent job!
#icxa22 #awardsinter
We've upgraded our #BrandBuzz report to deliver you the best of #RSNA22.
- Key event topics
- Brand Influence Score
- Competitive Brand Strategy
- (鉂楋笍)New product launches.
- (鉂楋笍) Brand Social Share of Voice
- Most influential individuals
Sign up now: bit.ly/3UUtBKZ
GemSeek, Part of Accenture Song retweeted
馃摙 Big News!
Today, Forsta announced that we are expanding capabilities to include predictive Net Promoter Scores (pNPS), created in partnership with the CX specialists at @gemseek!
Learn more and be sure to talk to our team at @WebSummit!
bit.ly/3zyynWB
Tune in for a personal story of customer excellence served in Bulgaria, and the tiny details that make your customer journey memorable, enjoyable, and perhaps the secret to long-term customer loyalty.
Listen to the full episode here: bit.ly/3xYbCKI
#customerexperience
Have you ever wandered about the best way to close an email to get the most replies?
Read full study: bit.ly/3KQrzbd
Are jobs in #customerexperience the link that sticks an organisation together?
Listen to the full episode on Spotify: spoti.fi/3BEUVoR
Sometimes you need a nice, attractive number to put on a slide or to pop up in a conversation about #CX.
This article gives you not just one, but 50 good reasons to rally your organisation around improving #customerexperience: bit.ly/3dC5CA2
Tune in for a conversation on successfully utilising #customerexperience, featuring CX specialist and trainer Michael Brandt.
馃帶 Listen on Spotify: spoti.fi/3AU8foP
Read more: bit.ly/3qh8Pbl
GemSeek, Part of Accenture Song retweeted
4 out of 5 brands fail to connect emotionally with their audiences. Yet, customer behaviour is predominantly ruled by emotions.
Watch our conversation with @gemseek to learn how predictive algorithms can help surface emotions of your customer experience: forsta.wiki/DiggingForData
GemSeek, Part of Accenture Song retweeted
How can CX leaders deliver exceptional experiences? 馃
Learn how, and get inspired, in our upcoming conversation with @gemseek, as we share success stories from recent joint projects.
Save your virtual seat: forsta.wiki/DiggingForGold
What鈥檚 your current strategy for encouraging existing customers to introduce you to their friends and families?
Discover 10+ referral ideas to boost your #loyalty program: bit.ly/3rFjONh
There is a massive opportunity for growth in the insurance sector by using the power of devotees. Find out more: bit.ly/3AkO9CB
One chilly autumn morning in 2011, GemSeek was founded and since then we have been on a wonderful journey of growth, innovation and helping our clients impact customers' lives in new and meaningful ways. #10thanniversary #happybirthday
We're participating in this year's @careershowtech on September 30. Our gems Bilyana and Simo will be happy to welcome and introduce you to what GemSeek does and provides in an entirely digital and safe environment.
馃帿 Register for free now: careershow.bg/register/
No single insurance company is currently leading the way to great customer experience. But how to improve the CX in insurance?
Read full article: bit.ly/3AkO9CB
馃帀We're thrilled to announce our joint win with @SignifyCompany during this year's edition of the European Customer Centricity Awards in the Customer Insight & Feedback VOC category!