joanne

Hello, This is ARAISE. We would like to express our sincere gratitude for the incredible support and love you have shown for the 2025 VANNER US FANSIGN TOUR [BURN]. Due to unforeseen delays in the visa administrative procedures and review process, we regret to inform you that certain events in the tour schedule have been rescheduled or canceled. We deeply apologize for the sudden notice and any inconvenience this may cause, and we extend our sincerest apologies to the fans who have been waiting patiently for the tour. We are truly sorry to disappoint those who have been looking forward to the tour, and we sincerely appreciate your understanding and continued support. We will do our utmost to ensure the remainder of the tour proceeds as smoothly as possible. [Schedule Changes] - April 5 (Sat) ➝ April 8 (Tue) – Los Angeles - April 6 (Sun) ➝ April 9 (Wed) – San Francisco [Schedule Cancellation] - The Las Vegas event originally scheduled for April 8 (Tue) will be fully canceled. [Refund Information] - If you are unable to attend the rescheduled Los Angeles or San Francisco events, please email us at shop@araise.co.kr with your order number, and we will assist you promptly with cancellation and refund. - Full refunds for the Las Vegas event will be automatically processed within this week. Thank you for your kind understanding. Sincerely, ARAISE.