FLEX360

It was VERY complicated and a nightmare-load of unnecessary time spent 😅

@googlecloud - What can you do about more transparent billing? We love the tools and are happy to pay the fees, but we need a paper trail of what we're paying for - and it would be really ideal if it were easier to set up billing accounts directly for each of our clients.

Reaching out here because the ticket seems to have gone to a land of no updates. 🥺

We have a ticket. It was supposed to be opened on Wednesday last week. It actually got opened on Monday this week. Got on chat this morning, there's been no progress. Our client is getting {understandably} grumpy.

@squarespace We've been trying to help a client move to @gsuite through their squarespace account. There was apparently a glitch which, turns out, broke all the things. We've been trying to get this fixed for 8 days now. No progress. Plz send help! 🏜️💀⚰️

@LINEXProtects Hi! We're putting some finishing touches on the new @SeaArkBoats website and need to link an FAQ on their site to recommendations on how to clean a Line-X boat interior. Can you help provide a good link for that?

LOW priority at the moment, but your "Subscribe to Updates" button doesn't work...

Thanks!

Initially, yes, we were experiencing an error (gave you the error ID), but then it fixed itself. But we were trying to report the error since it wasn't showing up on any of the forums/status feed/etc. Our question was: How do we report errors?

Those of us who had the issue were all accessing our gmail accounts through Google Chrome browser.

Well, it took so long to try to find out the issue/report that it seems to be fixed now. But would love guidance on the "Issue Tracker" - is that where we should report if we can't ID the problem # in the future? If so, how?

@gmail oops... the system encountered a problem (#2003) Tried to use the "Issue Tracker" to submit, but we can't identify an approved Component. Email is not loading for a few of us in our company, but is loading for some. It has been been retrying for more than 10 minutes

Will you also be adding the name/email address of the recipient who opened the email on your desktop notifications?

Bummer, but exciting! Ok, we'll revisit you guys in a month or so!

@Mailtrackio we're trying out your Pro version specifically so we can track *who* opens emails when there are multiple recipients... So where do we find that info?

@intercom We have a client who is having issues adding new users to their account. They tried to "chat" with you around 8:30 CST, but you weren't available. Can you please follow up with the Reed's Metals team?

@Google so we had some really weird issues trying to use Hangouts this morning. Even though we were all using our computer mics, it kept playing a phone connection sound and then we couldn't hear each other. All computer mic settings normal.

@SquarespaceHelp can you guys lift the ban on more than 30 images in a photo gallery? We're running into a hard problem on a project due to the limit.

Hi @SquarespaceHelp - so happy we're able to log in again! FYI, we weren't able to use that link you shared. If you can provide the direct link in the future, that'd be great. Our IT company blocks camouflaged links.

@SquarespaceHelp we're getting the login screen for all browsers except @googlechrome. On those, we get a message that there was an error when we try to log in. On Chrome, we get: HTTP ERROR 500 Problem accessing /error. Reason: Internal Server Error