We specialize in helping the world's leading brands stay ahead of the curve through transformational solutions. #DigitalTransformation #RPA #AI #Analytics #CX

Global
Joined April 2010
At the Canadian Lenders Summit 2026, Firstsource will show how Kairos, our AI Operating System, connects intelligence across the lending lifecycle, from credit decision to customer action. Book a 1:1 with our team: okt.to/h29p5n #IntelligenceThatOperates #Kairos
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In her latest blog, Lisa Neary, VP, Financial Services – New Business at Firstsource, explores how AI can help lenders move from reacting to financial difficulty to preventing it from escalating. Read the blog: okt.to/rKkup2   #FinancialInclusion #FinancialDifficulty
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Firstsource has been named a 2026 Elevate Honoree by Everest Group for Voice of the Mid-Market Customer, recognizing exceptional client satisfaction through independent research among 299+ mid-market enterprises.
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We're proud to share that Firstsource has received the Change Maker Award 2026 for Commute Safety Excellence, presented by MoveInSync, our transportation technology partner.   #FirstsourceProud #CommuteSafety #EmployeeWellbeing #BrilliantPeople
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Firstsource is heading to Toronto, and we're bringing Kairos, our AI Operating System, with us.   Join us at the Canadian Lenders Summit 2026 for live demos across the lending lifecycle.   📅 Oct 22, 2026 📍 The Quay, Toronto okt.to/YHFUb9
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At Engage Dallas 2026, Sudha Bhat, SVP, CX & Consulting at Firstsource, takes the stage with Hema Sivaram, Executive Director, Global Operations at ETS. 🎤 Beyond AI Pilots: Scaling Intelligent CX in EdTech 📅 Tuesday, October 6 | 3:50–4:15 PM CDT okt.to/UVPxdG
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Read our new whitepaper, “Fighting Financial Crime in the Age of Capable AI: A FRAML Approach.” okt.to/1DFSOZ   #ACAMS #FRAML #FinancialCrime #AML #Fraud #Kairos #AI
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Everyone in this industry says "accountable." Almost no one means: I will answer for this, even when the dashboard says I don't have to. Volume 5 follows that gap into where the shift is already showing up: who we hire, what we promise, how we scale. Read okt.to/fvkmL0
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