Helping individual consumers take action when customer service fails. A TIME 2020 Best Invention. RT’s aren’t endorsements & tweets aren’t legal advice.
Oakland, CA
Joined February 2017
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Honored FairShake has been listed as one of @TIME's 2020 Best Inventions!
We are giving everyday people the tools and support to level the playing field with the biggest companies in the world...and get justice. #TIME100 #TIMEBestInventions
time.com/collection/best-inv…
New from FairShake: We've been seeing more companies make it tougher for consumers to seek justice. There's nobody really keeping track of this, so we dug into the issue
fairshake.com/news/data-anal…
FairShake retweeted
FTC to issue $102 million in refunds to consumers duped by fake government websites buff.ly/3v7W8Sl
FairShake retweeted
NEWS: After working on my bill to #EndForcedArbitration for FIVE years, today is the day @POTUS Biden signs it into law!
Called the most significant employment law reform this century, this bill expands sexual assault survivors' right to sue their abuser in court.
If we’re telling so many consumers that arbitration is their option for justice, we need to treat it like a real justice system and ensure due process protections
When the big banks cheat Americans, they should face consequences. @SenWarren and I will not let @WellsFargo get away with gaming the system. We're getting answers on whether the responsible watchdog is up to the task. wsj.com/articles/warren-port…
Of an estimated 80+ million potential consumer claims, fewer than 20k are actually pursued through arbitration. It really is a shadow justice system nobody knows about. fairshake.com/news/data-anal…
Forced arbitration will still be used for civil rights claims—race discrimination is the most egregious. Also wage theft & pay discrimination. Plus, we’re bound by these things as consumers, too. More in todays @axios Markets axios.com/secretive-courts-s…
Closing your phone account with a positive balance? The big 3 phone companies all provide ways to put that money back in your pocket. fairshake.com/phone-company-…
What are you paying for cell phone service? Here's what you need to know about cell phone service pricing and options. fairshake.com/us-cellular/ph…
Getting a refund isn't always easy. Here's everything you need to know about getting your refund and what to do if your request is denied. fairshake.com/travelocity/re…
5G is being pushed big time by the largest phone companies in the US. Here's what you need to know about 5G speeds and quality. fairshake.com/net10/slow-5g/
If you're struggling to afford basic telecom services like phone and internet, you may qualify for assistance programs. Learn more. fairshake.com/lifeline-progr…
More than 20 million U.S. households had unresolved complaints against their ISPs last year. Despite wanting justice, many didn't pursue. fairshake.com/news/survey-am…
As a general rule, don’t use companies that sue individuals over bad reviews
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FairShake retweeted
New @FairShake data: Around 70% of claims mailed to Optimum resulted in a settlement offer, showing that Optimum often responds to legal demands in a timely manner. Analysis includes examples of the 7 most common complaint types. fairshake.com/optimum-consum… fairshake.com/optimum-consum…
Data throttling is a problem, especially for rural customers. If your phone company is throttling your data, you have options to fight back. fairshake.com/att/data-throt…
If you’ve been scammed, there may still be hope to get your money back. Here are some tactics consumers can use to reclaim what they lost. fairshake.com/consumer-guide…
After cancelling her AT&T service, Amber kept getting bills. She couldn’t get AT&T customer service to help, so she turned to FairShake. This is her story. fairshake.com/customer-stori…
Federal law has gaps when it comes to protecting and enforcing consumer rights. Here are the states taking consumer rights protections seriously. fairshake.com/consumer-guide…
New @USGAO report: Servicemembers have limited understanding about waivers of their consumer rights and protections under the Servicemembers Civil Relief Act gao.gov/products/gao-21-550r
Closing your phone account with a positive balance? The big 3 phone companies all provide ways to put that money back in your pocket. fairshake.com/phone-company-…