Co-founder @Bluewolf, Advisor, TED speaker, + Author of Customer Obsessed. Dad+Husband and lover of outdoors
New York
Joined March 2009
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Get insight and advice from global business leaders on Customer Obsessed, the podcast that dives into the nitty-gritty challenges of entrepreneurship and genuine customer connection.
🎙️Listen & Subscribe: customer-obsessed.simplecast… #podcast #CX #business @CustomerObsPod
"Take up space. Do not minimize yourself for the convenience of others."
If that resonates with you, don't miss the incredible conversation we had with executive coach and author Neelu Kaur on the latest episode of the Customer Obsessed Podcast.
customer-obsessed.simplecast…
Dove deep into AI with the dynamic CEO of @PlativeInc, Paulo Kaiser, in the latest episode of the Customer Obsessed Podcast. We explored tech, AI, & innovation, not shying away from tough questions. 🎙
Tune in now! lnkd.in/exnCAY2r #CustomerObsessedPodcast #AI
I love remote work and digital collaboration, but keeping in touch with customers can fall by the wayside. Don’t let it happen. Pick up the phone, drop in – your customers want to hear from you. While the ways we interact have changed, the importance of connection hasn’t.
“Machines will never replace people, but they can replace the parts of work that make us feel like we aren’t people at all.”
#ai #ChatGPT #work
nytimes.com/2023/04/22/opini…
Today is #EarthDay, a time to celebrate this beautiful planet we call home and a call to action to protect it.
The Nature Conservancy Idaho has created a three-part video series on climate action. Watch it here:
lnkd.in/eDFnPyw7 @nature_press
Eric Berridge retweeted
Technology can empower, facilitate, and amplify, but it all comes back to human connection and relationships.
Hear more from the always insightful Corinne Sklar in the full episode: lnkd.in/di8FaySN
@csklar #customerobsessed #podcast #connection
Eric Berridge retweeted
Today we’re celebrating a woman whose name the world now knows: Justice Ketanji Brown Jackson. She made history one year ago today when the Senate confirmed her nomination to become the first Black woman on the highest court in the land.
ALT Vice President Kamala Harris and Justice Ketanji Brown Jackson
As AI continues to permeate our lives, how do we ensure that ethical considerations are embedded into its development and implementation, maintaining human values at its core?
Customers buy narratives, not features, which makes storytelling your most critical sales and customer success tool. Thrilled to be judging Brightr.io's customer story contest -- winners announced next week!
#storytelling #customersuccess
It's been a while, but we're starting off the 2023 season of Customer Obsessed with a bang and welcoming Andy Thoe to the podcast! Andy is a Bluewolf alum and a trailblazer in the emerging world of Web3 and NFTs.
Listen & Subscribe:
buff.ly/3IQhsUs
#NFTs #Web3
Don't let mistakes prevent you from moving forward — examine them, learn from them, and then let them go. Customers and colleagues will remember your solution more than the error.
#growthmindset
Leaders who are customer-obsessed look for ways to up-end the status quo and set a new standard. They're not playing catch-up — their competitive spirit pushes innovation forward.
Who or what is inspiring you to approach your work and engage with your customers differently?
A can't-miss conversation with a dear friend and fantastic colleague, @randysrodriguez, on @CustomerObsPod!
Listen & subscribe: customer-obsessed.simplecast…
#podcast #customerobsessed #salesforce
The energy at @Dreamforce this year is incredible - what a difference being able to gather together makes!
Hope to see you at my session on the Art and Science of Building Trusted Relationships tomorrow and Thursday: reg.salesforce.com/flow/plus…
#DF22
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Stream 72 hours of content and 200+ episodes. Register today, for free: ctt.ec/daFbB+