The only end-to-end customer engagement platform powered by proven conversational and generative AI technology.

Boston, MA
Joined March 2010
⭐ Elevate Your Customer Engagement with SMS ⭐ Did you know? 📊 ✅ 98% Open Rate for SMS messages vs 6% Open Rate for emails ✅ 3 minutes is the average time people open SMS after receiving it #CustomerService #SMSMessaging #CustomerEngagement #Engageware
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🌟 Our latest Engage Report, in collaboration with Harris Poll, offers in-depth analysis and actionable strategies to help financial institutions navigate the evolving expectations.👉 Download the report hubs.li/Q02JP9V50
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Did you know that 73% of consumers expect websites to feature virtual assistants for more convenient interactions? Watch the video to discover how virtual assistant can transform your customer interactions. 👉hubs.li/Q02HTpsd0
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🎉 Exciting News! Engageware has been recognized as a Major Contender in the @Everest Group Conversational AI Products PEAK Matrix® 2024! 🚀 Read the full press release: hubs.li/Q02HJ_pc0 #ConversationalAI #Engageware #PEAKMatrix
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🔍 Transform every interaction with advanced Appointment Scheduling Software! 📅 Watch the video to learn why appointment scheduling is a game-changer for businesses: boosting efficiency, enhancing customer satisfaction, and streamlining operations.👉hubs.li/Q02HhMQ70
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Discover how effective knowledge management can transform your banking operations, reducing operational disruptions and enhancing employee efficiency. Dive into our latest blog to learn 4 Top Knowledge Management Strategies for Banking Excellence. 👉 hubs.li/Q02FXH480
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🙌We are excited to announce that Ron Shevlin; Chief Research Officer of Cornerstone Advisors will be our Keynote at our ReEngage Conference this September in Nashville! ➡️ Register Here: hubs.li/Q02Cky4C0 #ReEngageConference #ReEngage2024 #WeAreEngageware
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🚀Exciting News! We are thrilled to unveil our latest innovations for our Appointment Scheduling platform! 📆✨ Watch our teaser video to see how it is set to revolutionize the way you manage your time. #Innovation #EaseOfUse #AppointmentScheduler
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Join Engageware & CBANC on June 5th as we explore how leading #banks are strategically leveraging #KnowledgeManagement and #AI to support their most valuable asset: their employees. Register Now 👉: hubs.li/Q02zyx740 #financialinstitutions #bank #creditunions#webinar
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🔍 Credit unions face unique challenges in today's financial landscape. Dive into our latest blog, "Top 10 Challenges Facing Credit Unions," to explore how credit unions can navigate these challenges for better efficiency and service. hubs.li/Q02z4QsR0
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🚀 Less than one week for The Financial Brand Forum 2024; the premier conference in banking for marketing, CX, data analytics, digital transformation & AI. Meet us at Booth B412 Book a meeting at the event with one of our experts ➡️ hubs.li/Q02xkZf90 See you next week!
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Explore the essential cycle that powers knowledge flow in our latest blog: 🎯 Engage Users with targeted answers 🌟 Curate Content for impactful delivery 🌟 ✅ Manage Lifecycle to keep knowledge fresh 📖 Read Now! bit.ly/4bDIiKQ
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🚀Engageware's Annual Customer Conference #ReEngage is back, and this time we're heading to the exciting city of Nashville! 🎸🌃 Register now ➡️ bit.ly/3UtW6AI and secure your spot at ReEngage in Nashville! 😀
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Engageware’s Virtual Assistant just got smarter with PDF-Powered Generative AI! Our Virtual Assistant now draws from PDFs to deliver precise, tailored information directly to your customers. Explore the possibilities at Engageware
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🌍🚀How to automate seamless customer service across 6 countries? Partnering with Aivo, CEMEX elevates their customer service globally with a multilingual virtual assistant. Dive into their success story 🌟bit.ly/49nOdCm
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🚀Join Engageware on April 3rd for "2024 Customer Engagement: Harnessing AI and Overcoming Employee Turnover" featuring our CEO Nina Vellayan and CRO Matt Dobosh. Register Now 👉 bit.ly/3TUSOr9
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🚀Discover how institutions are revolutionizing 24/7 customer service with Engageware's AI-driven Virtual Assistant🌐📲 ✨ADT - Efficiency in Self-Service Resolution ✨Comafi Bank- Instant Resolution via Virtual Assistant + WhatsApp ✨Banorte - 100% Automated Credit Application
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📊 Are you part of the 93% of banking leaders who acknowledge that a customer engagement strategy is not merely a competitive advantage but a business necessity? Discover in our latest blog on How Customer Engagement Platforms Redefine Banking in 2024💡bit.ly/43ewZG4
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🚀@Banco Comafi, redefines banking with innovative technology, they embraced the challenge of evolving tech, changing customer expectations, and demand for instant solutions. 👉 Explore their success story: bit.ly/3IpFKUi
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Happy Employee Appreciation Day! 🎉 This year we celebrated with some delicious waffles 😍 for breakfast and a unique mediterranean lunch 🥙 Your dedication, and creativity drive us forward every single day. Thank you for all that you do! 🌟
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