This is interesting. Here's how IBM leadership and others think the pandemic has permanently transformed EX. And it goes way beyond foosball and free lunches. clikhe.re/3em8xr via HR Executive

Here's an interesting response from our 2021 Experience Intelligence Report survey. When asked what improved about their working lives when working from home, 32% said - "avoiding colleagues you dislike" 😲😱 To see more results, click here ⬇ clikhe.re/3ebts5 #ex #wfh

What do you feel are the key principles every company must have in place to build a strong company culture? Here's one from me - Trust #employeeexperience #companyculture

Here's an interesting question posed by @CLOmedia. Is automation enhancing or harming your #employeeexperience? clikhe.re/3dfpz2

Employee engagement has never been more vital to business performance. Here we look at how you can accelerate your #employeeengagement programme by working with an external partner and deliver a real impact to the corporate bottom line ⬇ clikhe.re/3depbs

A return to the office. An absolute must or is the office is dead? Would letting employees decide for themselves enhance the employee experience? #employeeexperience #ex clikhe.re/3dc3sw

The old adage, ‘you can only improve what you can measure’ has led to undesirable side effects for Employee Engagement. And one of the biggest problems is the continued use of external benchmarks. In this article, we look at five reasons companies use ex clikhe.re/3db48t

Is superior #customerexperience, only possible through superior #employeeexperience as this article argues? ⬇ clikhe.re/3d8jws

Market research professionals are going through a period where they have to adapt to a new paradigm on what feels like an annual basis. Here, we look at the five key challenges that #marketresearchers face and how they can overcome them: clikhe.re/3d7kt9

Like it or not, #hybridworking has emerged as a key component of #HRstrategy moving into 2021 and beyond. But a recent survey shows many companies aren't ready for the changes this paradigm shift will require. Are you? clikhe.re/3d4279

Panels are vital for business feedback. However, the process of retrieving successful research through panels can be tedious. Here, we share six ways to overcome the most common challenges. #customerfeedback #marketresearch #customerexperieence clikhe.re/3c27iz

69% of managers in a recent survey admit they often feel uncomfortable when giving feedback to employees. If you are uncomfortable or unsure how to give face to face feedback, here we share 5 tips to help you ⬇ clikhe.re/3czt7r #employeeengagement

Mystery shopping is no longer the most effective way of assessing employee integrity, customer experience and collecting ‘real world’ customer feedback. Here's why ⬇ clikhe.re/3cxs4u #customerexperience #mysteryshopping #customersatisfaction

Sharing this article by my colleague Kate Pritchard that looks at the changing role of culture and the office in a remote working world and highlights why company culture is more important than ever ⬇ #employeeengagement #companyculture #ex clikhe.re/3cx7sn

You already run a recruitment process. But did you know you’re sitting on a treasure trove that can drive revenues, protect and promote your brand and accelerate the recruitment process? clikhe.re/3cu6us #recruitment #employeefeedback #employeeexperience

Do you know everything your employees work on? If you answered no, you are not alone. clikhe.re/3ctmsy #employeeexperience #ex

How many of the 10 jobs with the highest employee satisfaction ratings in 2020 can you guess? clikhe.re/3cr3pn #employeeexperience #ex

How do you successfully measure #employeeengagement? If it's a question you regularly find yourself asking, then this blog is well worth reading 👇 clikhe.re/3cqikt

Diversity = Improved employee happiness. clikhe.re/3chtyh #diversity #employeeexperience via HR Grapevine

Do you have a return to the office strategy? This article looks closely at how employers can make the moments that matter along the employee journey positive experiences for everyone 👇 clikhe.re/3cgsta #employeeexperience #ex