Hey guys and girls, we are working on it! Sorry for the inconveniences, nos excuses pour les désagréments!

We planned a maintenance on the 16th of January in order to upgrade hardware and one of our interconnectivity links with Proximus in West and East Flanders. #maintenance #planned #Belgium issues.edpnet.be/?p=4033

Another new update: we were able to stabilize the situation and proceeded with preparations for replacing the faulty equipment. At 14:15, the switch to the new hardware has been successfully completed. We keep monitoring. #outage #Belgium issues.edpnet.be/?p=4008

We are posting updates on our issues site. Last update from 12h09: our engineer is working to isolate and replace the faulty equipment. We are doing our best to restore the service. #outage #ongoing #Belgium issues.edpnet.be/?p=4008

We are currently experiencing an outage in the area of Walloon Brabant and Hainaut. On it! We keep you posted, issues.edpnet.be/?p=4008. #outage #Belgium #ongoing issues.edpnet.be/?p=4008

There's an ongoing outage for Walloon Brabant and Hainaut (service area A71). Our Network Operations team is investigating this outage. Further updates will be released as soon as possible. We apologize for the delay in posting. #Belgium #outage #ongoing issues.edpnet.be/?p=3982

At 20h09 the problem was located: a major fiber outage has cut both fibers from our supplier and around 20h19 one fiber link was restored, traffic is back meanwhile but backup patch is still down, but we expect no more impact for our customers. Our apologies for the inconveniences. #outage #solved #belgium

Bij de warmste telecomprovider voelt werken als thuiskomen. Ken je iemand die zich kan vinden in onze bedrijfscultuur? Stuur dan deze joblink door: 𝗲𝗱𝗽𝗻𝗲𝘁.𝗯𝗲/𝗷𝗼𝗯𝘀. Met wat geluk word je op een frisse pint getrakteerd.😋

𝗞𝗲𝗻 𝗷𝗶𝗷 𝗶𝗲𝗺𝗮𝗻𝗱 𝗱𝗶𝗲 𝗴𝗼𝗲𝗱 𝗽𝗮𝘀𝘁 𝗯𝗶𝗷 𝗱𝗲 𝘄𝗮𝗿𝗺𝘀𝘁𝗲 𝘁𝗲𝗹𝗲𝗰𝗼𝗺𝗳𝗮𝗺𝗶𝗹𝗶𝗲 𝘃𝗮𝗻 𝗵𝗲𝘁 𝗹𝗮𝗻𝗱? 𝗦𝘁𝘂𝘂𝗿 𝗱𝗲𝘇𝗲 𝗷𝗼𝗯𝗹𝗶𝗻𝗸 𝗱𝗼𝗼𝗿! edpnet.be/nl/over-ons/jobs.h… En vraag gerust een fris pintje voor de tip😁

We had a 20 min outage for the region A3 (Antwerp, Limburg, Flemish Brabant). Meanwhile connections are back up. Our apologies for the inconveniences. #outage #Belgium #solved issues.edpnet.be/?p=3910

We scheduled a maintenance on 07/03/2023 between 2 and 6 AM, which will impact internet services for regions Antwerp, Limburg, Flemish Brabant, West and East Flanders. #Belgium #maintenance #planned issues.edpnet.be/?p=3896

We are asking Proximus once again to (re)check the few specific lines (we gave all the details) that are still down... when we have feedback, we will inform here on Twitter.