CEO at HelloDone, creating beautiful post purchase eCommerce experiences via WhatsApp & FBMessenger. Nuts about Motorbikes.
Joined November 2008
- Tweets489
- Following895
- Followers803
- Likes22
Ed Hodges retweeted
97% of WISMOs ('Where is my order' enquiries) are now handled automatically at Quiz. Facebook releases a "Success Story" about how Hellodone has made this happen.
developers.facebook.com/succ…
Ed Hodges retweeted
Following our latest update, customers can not only ask "Where is my order?" but also use channels like WhatsApp to get personalised order information with questions like:
"What size shirt did I order?"
"How much is the jacket I just bought?"
“Show me details of my order”
Ed Hodges retweeted
Thanks @adrianswinscoe for including our partnership with @DHLParcelUK in this roundup of #tech platforms creating a more inclusive customer experience. Read about how our conversational #AI can help customers arrange accessible deliveries in @Forbes forbes.com/sites/adrianswins…
Ed Hodges retweeted
You are most welcome. Kudos to you on the partnership and for making deliveries better for customers with disabilities 👏
Ed Hodges retweeted
In @Ecommerceage1, our General Manager, Post-Purchase Sean Sherwin-Smith looks at why #ecommerce is failing customers with disabilities and how technology such as #AI can support inclusivity beyond the buy button. Thank you @justinpearse and the team ecommerceage.co.uk/responsib…
Ed Hodges retweeted
What the end of the app era and impending WhatsApp war means for ambitious brands. buff.ly/3iwC8SH
Ed Hodges retweeted
We're now live with our Funding Pitch. Thanks to @WayraUK for helping us put it together as part of our cohort Demo Day. If you'd like to know more, please reach out to @edjhodges youtube.com/watch?v=h3UkBxvt… #StartUp #fundraising
Ed Hodges retweeted
"One area in the customer journey that has avoided scrutiny for too long is the post-purchase experience," says @edjhodges. Find out why the last frontier in #onlineshopping is ripe for change in his new article for @RetailSector #retail #ecommerce
retailsector.co.uk/426377-ai…
Ed Hodges retweeted
Automated conversation developer HelloDone creates ‘game-changing’ artificial AI user: Torch aijourn.com/automated-conver…
Ed Hodges retweeted
We're delighted to see news in @NewDigitalAge1 of our recent hires. Andrew Gough is our new VP of Sales and Sean Sherwin-Smith join as General Manager for Post Purchase. Both will take our retail and logistics business to the next level! #ConversationalAI newdigitalage.co/2020/09/11/…
Excited to be a TechCrunch Top Pick at Disrupt Berlin in the Mobility sector! See you in Berlin! tcrn.ch/2yLbG14
So, I caught a cab from a meeting to get to a @MoveYourFRAME Pilates session. Arrived 8mins late, was told that after I got changed it would be beyond 10min cut off to join the class and they were keeping my money. #customerlost
Check out how Dazzle will change the customer experience of booking travel tickets using Alexa, Facebook Messenger & Google Assistant. Digital tickets will enable one ticket to cover all modes of transport and offer other services like parking, coffee /…lnkd.in/ePEK-ju
Lola Tech is looking for a Project Manager who has the curiosity and passion to drive the development of an AI / Machine Learning product. Contract £400/pd based in Kings Cross. No Agencies at this time.
Ed Hodges retweeted
Hero Founder @Adam_Levene selected as a leading Influencer in #Retail by @Stylus_LIVE. Read the full story below. blog.usehero.com/hero-founde…
Ed Hodges retweeted
The Concierge is a Bot (and Other True Stories of Travel Tech) ft. Dazzle! goo.gl/Tz4ZiZ (via @HuffPostBlog) Thanks @theonswitch
Ed Hodges retweeted
Dazzle Makes Waves Across the Atlantic as it’s Crowned Winner in US Startup Final Read more here: goo.gl/jE92ec #eftusa #winner
Ed Hodges retweeted
“Incredible staff, sensational food & a beautiful space. We can’t wait to go back!” @casgasi 🙌🏻 #ibiza #travel #happyholidays #creamtravel
Ed Hodges retweeted
Great ideas @LondonMidland #lm_labs last night!
@modalgoio @Tech_Lola @CabGuruApp @passengerteam @bubbl @quantexa @jnction @BlockMarkTech – at Birmingham, England
