Conditional product purchasing for your community.
Joined April 2022
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Welcome to Droppable 📦
Conditional product purchasing for your store. Ensure your products reach legitimate customers.
🔗 apps.shopify.com/droppable
🔗 droppable.dev
👁️👄👁️
Hey Riot, hit us up!
Ensuring fairness and combating bad actors is an ongoing process. Scalpers continually adapt their tactics against the countermeasures we put in place.
At the same time, we are being thoughtful about how aggressively we apply security measures so legitimate players aren’t mistakenly removed as part of the process. We are committed to continuing to refine and improve our security systems to protect these drawings for players.
For the month of August, support availability will be limited. As a result, any issues that arise may experience longer-than-usual response and remediation times.
We see that @HELLAVERSE's Hazbin Hotel drop didn't work out. Maybe it'd be worth trying something that doesn't just throw everyone random person's entries into a hat and hoping.
Although it has been delayed due to real life situations, the updates and changes to Droppable are working their way to the finish line. The new Store Dashboard has been completed, and development for the new and expanded queue is underway.
Stores will be able to fully customize their queues thanks to fully custom JavaScript, CSS, and the Liquid templating format.
A support article will be released providing insight into the restrictions/limits as well as available features.
We thank you for your patience while we work to improve Droppable for both stores and customers alike.
Coming to Enterprise customers upon release of the migrated Dashboard: Vanity URLs.
Vanity URLs allow stores to ensure consistent branding across their store and Droppable.
Thanks to @Cloudflare for SaaS, it's as easy as adding a CNAME to your region's proxy on your domain, and Droppable & Cloudflare will handle the rest!
As part of efforts to implement more availability regions, the Dashboard will undergo an update sometime in the next week or so.
No visual change will occur to the user, the changes are purely architectural.
To ensure proper data residency, store regions will be picked automatically based on the country code provided by Shopify. As such, the region selection step will be removed from the setup after this update.
Any stores that set up Droppable prior to this update will have their store region manually identified and data will be migrated to the proper region regardless of currently selected setting.
Have questions? Reach out on support.genxsoftware.net
Upcoming Expansion
We are expanding our infrastructure to provide a new regional service in Europe (Central).
This will be rolled out to stores over the course of this month. No changes are necessary for existing stores, new stores will now be prompted on Setup to select their primary region.
An update will be provided once this expansion begins rolling out.
Droppable retweeted
Hello Droppers,
We're looking to get in contact with someone from both @HELLAVERSE and @playriftbound's Shopify Stores. If anyone has leads, we humbly ask if you could pull on them and guide them to contact us.
We would love to work with both on getting product into the hands of actual fans.
Thank you all!
My favorite part of every drop is watching the amount of bots that get stuck, then even days later are still requesting the same page.
Speaking of Drops, @SafariZoneHQ shattered our previous individual queue record yesterday with an astonishing ~2,600 users in queue!
The record for amount of participants across all queues in a drop is still held by @SakurasCardShop with an eyewatering nearly 10,000 queue-goers!
Hello Droppers,
We're looking to get in contact with someone from both @HELLAVERSE and @playriftbound's Shopify Stores. If anyone has leads, we humbly ask if you could pull on them and guide them to contact us.
We would love to work with both on getting product into the hands of actual fans.
Thank you all!
Due to ongoing issues with third-party authentication providers, Droppable is migrating to the GenX Software Account system.
Customers will have one account with linked third parties, enabling verification across any combination of drop conditions with a single login.
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The free trial is now available!
Check it out!
apps.shopify.com/droppable
Due to a misconfiguration while attempting to introduce partial support for a future feature, the verification service and queue were unavailable for a prolonged period of time.
This issue is now resolved. We apologize for the delay!
genxsoftware.statuspage.io/i…
