I have found a higher calling and decided to devote this account exclusively to trolling @AmericanAir the worst airline ever #GroundAmericanAir

Dallas Ft. Worth, Tx Metroplex
Joined September 2008
Daniel P Wallace retweeted
Friday we were supposed to land in Tampa at 1:00 PM. We didn’t get there until 8:54 PM. Today we were scheduled to leave Tampa at 5:00 PM on a flight connecting to the last flight of the day into Roswell from DFW. The Tampa flight was delayed three times while we checked bags and went through TSA. We sat down at the gate waiting to board and then got a message that @AmericanAir had rebooked us because we’d miss our connection. No hotel voucher. No food vouchers. Nothing. Just a rebooking notice after already dealing with delays all day. This is the same airline that, on our earlier connection through @DFWAirport, left us waiting from a scheduled 9:30 AM departure until 3:47 PM and handed us two $12 food vouchers when a hamburger, fries, and a Coke costs about $20. Customer service at American Airlines is nonexistent. Delays happen. Stranding people with zero support shouldn’t. Do better.
Connecting flight at @DFWAirport was suppose to leave at 9:30 AM. Delay after delay. It is now 3:47. Two $12 food vouchers when a hamburger, fries and a coke cost about $20?!? Do better @AmericanAir.
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Daniel P Wallace retweeted
Beware of booking flight with @AmericanAir @AACenter to Caracas. They cancel the flights and leave you without anything. Worst customer support ever.
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Daniel P Wallace retweeted
Replying to @DeseanUsman
This isn't the type of experience we want you have, and let's take a look at how we can turn things around. Please meet us over in DMs with your confirmation code, and tell us more about what's happening.
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Daniel P Wallace retweeted
Once again @AmericanAir decides to do preventative maintenance once we all get onto the plane. Plane landed yesterday at 2:25pm however 8am the next day when the plane is full, they choose to do an oil change. Thank you for the delay due to, who even knows anymore.
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Daniel P Wallace retweeted
REALLY, @AmericanAir? After YOUR employee took my carry-on, failed to tag it, it disappeared, and I found it 12 days later with many belongings missing… now you refuse to reimburse me? I’m not asking for anything extra. I only want to be reimbursed for what I lost. I’M NOT GOING TO STOP.
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Daniel P Wallace retweeted
Big #golf trip, $$$$ tee times, perfect weather - but thanks to @AmericanAir , no golf clubs! Both our bags are delayed, we missed day 1 of our trip. If you’re planning a golf trip, we do NOT recommend using #AmericanAirlines. It’s been a mess.
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Daniel P Wallace retweeted
I can’t believe @AmericanAir. I was supposed to fly Cleveland to Santa Fe tomorrow @ 8 am to see my cousin marry his soulmate. Now because of poor mismanagement on American’s part, my 5 family members and myself won’t make it. Also our Airbnb money is wasted. The worst airline!!
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Daniel P Wallace retweeted
Paid Premium Economy, got put into a flight at the very end of economy, on a 8 hr flight! Thanks @AmericanAir
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I don't always fly but when I do I avoid @AmericanAir
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Daniel P Wallace retweeted
My love affair with flying @AmericanAir is officially over. Worst in 40 yrs. Delayed flights: 4 out of 5, cancelled flights, bumped from flights, no info, no plan for unexpected overnight, no luggage! The staff = exhausted. I don’t understand why companies like this send surveys.
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Daniel P Wallace retweeted
Hey @AmericanAir It has been 37 days since my initial complaint was filed 36 days since I contacted the CEO of AA 35 days since my post about it on X Many phone calls to AA 16 days since I was told to be patient I still have not been contacted Wtf are you guys doing @6abc
A sad story about how trusting American Airlines cost me about 3x my ticket to get to a funeral I ended up having to shell out $1500 one way to get to my destination @aairwaves @AmericanAir @AACenter @americanairlines
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Daniel P Wallace retweeted
My last flight @AmericanAir. Worst airline USA. Period. Almost 3 million miles, so I know airline service. Leaving Milan: no water on board already 20+ minutes delayed. I had it. Cancelling AAdvantage cards, closing my account.learn customer service from the Asian airlines. ✈️ – at Ferno, Lombardia
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Daniel P Wallace retweeted
It is truly disgraceful how much @AmericanAir and air travel has gone down the toilet. How is it possible to have a red-eye and not have available blankets and pillows at the prices they charge for tickets?
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Daniel P Wallace retweeted
Hey @AmericanAir, it's pretty bullshit to bump me from the back window seat I selected months ago to a front middle seat WITHOUT ASKING, just because a family couldn't be bothered to select seats in advance.
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Daniel P Wallace retweeted
Once again @AmericanAir has screwed me. 1st flight from ORD to IND delayed 6 hours due to maintenance. Switched to a different flight. Boarded, pulled away from the gate, had to go back and switch planes due to maintenance issue. Now on 3rd plane & it has a maintenance issue. 1/2
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3 weeks ago I set out to spread the word on X about @AmericanAir & why you should avoid flying with them. What I have learned is that there are so many serious problems reported by their customers every day that the job is too big for one person. Especially true today.
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