Messaging users in-app can be fraught — it's all too easy to spam users with irrelevant messages. We want to change that. We're working on a new feature we're calling channels. Channels will enable you to build in-app messaging channels directly into your product once with our SDK. Then, anyone on your team (PMs, Marketers, Growth) can launch messages through it without a developer. Controls like targeting, priority, and timing will ensure users get a quality experience. And like the rest of Dopt, you can use your own components and build the channel seamlessly into your product's experience. With channels, you could build reusable modals, home page banners, carousels, and embedded cards to reach users with announcements, alerts, and relevant nudges. We're super pumped about this next step in our platform! If you're interested in trying it out, sign up for early access — link in the comments.

I love this conversation with @srir (Founding EM), and @owenauch (Billing Tech Lead) from @useOrb about why they decided to use @doptcom for product onboarding, education, and in-app messaging vs building in-house ✨

👀 Another sneak peek of AI assist! We're in early access with customers, including ourselves. Now we can point at anything in Dopt and get AI-generated help and relevant sources from our docs. It does a good job of understanding some tricky core Dopt concepts (including our user-targeting expression language) and returning a helpful natural language explanation. We were impressed with this one! It's not perfect yet. The response says the element is a button, it's actually a block. And there's some more design polish to be done. But these are areas we can improve on before we launch in a few weeks. Bonus detail: we wired this up to ⌘E for explain 🙂. So far it's felt surprisingly natural, but we'll see if it sticks (it's completely customizable with our SDKs).

I had such a great time chatting with @kate_syuma on the Growthmates podcast! Take a listen to learn how we approached user onboarding at Dropbox, how working on a Growth team prepared me for being an entrepreneur, and more ⬇

What if you could point at anything in-app and get AI-powered help and actions? We’re building it! And we’re calling it 𝗔𝗜 𝗮𝘀𝘀𝗶𝘀𝘁 It uses AI vision, page context, user details, and docs for remarkably relevant assistance Not another support chatbot! AI built for in-app

🚀 Super excited to welcome @hyponymous to Dopt! 2023 was a huge year: we onboarded world-class customers like Superhuman, Productboard, and Rows. For 2024, we're working on a major evolution to our product (more soon 😄). Mike will help us deliver even faster🏃‍♂️💨! Let's go!!