OpenAI cut GPT-5.6 Sol pricing by 20%, so we passed all of it straight to @docsbotai customers. Sol now burns 20% fewer AI credits, effective today. Whether you're handling customer support with our AI agents, building skills with our built-in skill-building coding agent, or doing deep research across your customer support history and documentation.

We didn’t buy a booth. We brought a tiny AI robot instead. It stopped people all over the conference floor, started more conversations than any pitch ever could, and now everyone wants one. So I open-sourced it 🤖

This little robot is the talk of #WCUS! Best conversation starter ever!

Building DocsBot IRL for #WCUS.

GPT-5.6, the most powerful cost-effective model family, is now available on DocsBot. Powering your AI agents, deep research, and our skill-building coding agents!

🇺🇸 Independence day seemed like the perfect time for a fun experiment. Using our new DocsBot administration agent Skill/MCP, I asked Codex to create a fully branded, trained, and optimized U.S. Constitution Assistant from a single prompt. Now you can ask anything from “Why was the Bill of Rights added?” to “What does the First Amendment really protect?” Happy Fourth of July! Give it your best constitutional question.

Most AI support bots aren't actually solving problems. They're assigning homework. Customer: "I need an invoice." AI: "Go to Billing → Settings → Invoices." Customer: 😑 That's not resolution. That's directions. The new shift happening in AI support isn't better answers. It's agents that can actually finish the job. Instead of telling customers what to do, they can: • retrieve invoices • process refunds • cancel subscriptions • book meetings • capture leads • run approved workflows • look up live context from your systems The challenge isn't capability. It's control. Giving an AI agent access to customer systems without guardrails is a nightmare. That's why I built AI Actions and Skill Builder for DocsBot. Your agent only gets the tools, permissions, and workflows you explicitly approve, scoped to the customer it's helping. The goal isn't smarter chatbots. The goal is fewer unresolved tickets. What's the first support task you'd trust an AI agent to complete end-to-end?

Yes, we have amazing (agent enabled) human support too! Thanks @docsbotai

We analyzed stats across all our customers and found DocsBot resolved 80%+ of conversations. The remaining <20%? Similar pattern almost every time: the bot knew exactly what the customer needed but couldn't actually do anything about it. So it smoothly handed off to human support with minimal friction, even drafting tickets on behalf of users. Now with AI actions, DocsBot has evolved into a true agentic platform that handles the menial tasks your support team used to grind through: - Billing - Booking - Troubleshooting - Order management - Calling your APIs to look up info and execute actions. - Even bespoke onboarding Really excited to announce this all in a few weeks for #DBW2026!

"Here’s how to do it" is fine. "I already did it for you" is better. Excited to launch our new AI agent actions in DocsBot in a few weeks!

Just pushed OpenAI GPT-5.2 support on @docsbotai for all your customer support or internal knowledge chatbots!

Published a quick Sora 2 GPU based watermark removal API. Better than CPU ones, but I think detection model could use some improving as it's not perfect. replicate.com/uglyrobot/sora…

I don’t know why I love this so much!

Stayed up late to ship DocsBot + FreeScout! Answer new customer questions by learning from past conversations. No docs needed! Perfect drop for all my #WCUS peeps using FreeScout. Want to kick the tires? DM me and I’ll set you up with free access.