The Open-source Customer Engagement Platform. Ask about our licensed closed-source codebase, w/ features like multi-tenancy & embedding: [email protected]
Los Angeles, CA
Joined August 2022
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Thanks for the shoutout @fondocom! Love your team and product. Glad it's mutual 😀
🚀 @dittofeed launched! Embedded Messaging Features for Your SaaS
"Dittofeed’s Embedded Components instantly add template editors, workflow builders, user segmentation, and other messaging features to your app."
🌐 fondo.ai/3TXDbOL
Congrats @chandycraig @MaxGurewitz!!
Our Embedded Components launch on LaunchYC is live today! ycombinator.com/launches/Nup…
We're live on Product Hunt with Embedded Components!
producthunt.com/products/dit…
Dittofeed retweeted
Week 33: Email sequences - example where it really helps knowing how to code + sell 🔥
Spent a lot of time researching techniques specific to each sequence:
- 🔢 # of emails in the sequence
- 💬 Key message in each email
- ⏱️ Timing the message
I knew follow up communication is essential but I didn't want to just send off 1 filler email and be done. So, took the time to research, write & rewrite copy, implement tooling and setup the sequences.
This took so much longer than I thought as I also had to create new functionality (in reporting or internal tooling) to support specific sequences like:
- ⏳9 days before subscription ends
- 🤑 Unique, user specific discount codes that expire in days
Dittofeed retweeted
@dittofeed solves this and any other customer journeys - @useplunk has been too limited. Both OSS
Using our drag-and-drop journey editor starts with knowing how to configure the entry node, which determines what conditions a user must satisfy to enter the journey.
If you're new to journey creation in Dittofeed, this entry node explainer is a great place to start! youtu.be/5CUsfRJ7t5Q?si=ZmU1…
Multi-tenancy in Dittofeed means running multiple workspaces from a single instance. It lets you keep team-level or client-level data isolated while still managing everything centrally.
Today we’re going public with dittofeed-ee (enterprise edition), a closed source Dittofeed extension with support for both multi-tenancy and authenticating dashboard members separately. Now it’s available for everyone!
To try it out, contact us at [email protected] and we’ll send you an access token. To read more about how it works, checkout our full v0.22.0 release post: dittofeed.com/post/release-v…
Broadcasts are used for sending one-off messaging campaigns like newsletters, product updates, event fliers, and more.
Here's a quick guide on sending a broadcast with Dittofeed ⤵️
youtu.be/hbJ_muRsGcw?si=KSak…
(Note: you'll first need to create a Dittofeed Cloud account and integrate a messaging provider like @postmarkapp, @resend, or Amazon SES)
Just dropped a new free MJML template in our docs! This is a product release template that we use at Dittofeed. Adjust styling, images, etc. to suit your needs: docs.dittofeed.com/resources…
We have many users in health and education that needed the ability to dynamically assign their customers to groups. For instance, family members of patients or student need to be assigned to a group for that patient or student.
There’s a lot more to groups than that, which you can read about in our documentation: docs.dittofeed.com/resources…
