Bristol, England
Joined December 2019
Replying to @Airbnb
@Airbnb @AirbnbHelp hello I’m having problems with my Airbnb. There is a overpowering odour from the bathroom that’s causing me to feel nausea. I’m concerned about whether it’s something dangerous. The host is being resistant to helping.
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I’ve contacted support on the app and it said I’d be connected in 2-3 minutes but I’ve been waiting nearly two hours for a response.
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Replying to @AskPayPal
@AskPayPal @PayPalUK why haven’t you been taking payments from my linked current account or cards but given me a negative balance without informing me this could happen? This has totally messed with my budget, which I find extremely hard to manage already as someone with ADHD.
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I am overseas and I can’t call you and there are no options on your app to get to customer services via chat. I’ve just got into additional debt because you’ve not used my linked payment methods.
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Replying to @Gatwick_Airport
@Gatwick_Airport my flight to Madrid with Iberia at 7:40pm tonight was delayed. Can you confirm the reason for the delay, the weather conditions at the south terminal, and whether other flights were delayed around that time please? Thanks so much.
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I’d also like to say thank you to your very wonderful accessibility team - Delia and Jack were both fantastic and very kind. They let the airline know I was a special access customer and helped me with every part of check-in and boarding.
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Replying to @Airbnb
@Airbnb @AirbnbHelp I’m very disappointed in your lack of help and support. I checked into a place yesterday and had been given a totally different room. I told the host who asked if I wanted a refund OR to cancel. I said I didn’t want to cancel because it was a national (cont)
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feel like a valued customer at all and I’m extremely disappointed in this because you keep saying that you are going to support me but have totally neglected me. I’ve sent you videos and pictures of the room which is completely different from the listing.
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It feels like this has been done because the prices have gone up in Seoul and you can all make more money from a last minute booking by kicking me out for no reason.
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Why do I have to verify I'm human to use Chat GPT? Seems a bit hypocritical.
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Replying to @virginmedia
@virginmedia I am on the phone for the fourth time regarding my disconnection. I was told I would not have any cancellation fees but I’ve now got an additional £100 on my bill and seemingly nobody at the end of the phone knows I’m leaving even though you’ve confirmed it via
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Phone and via email multiple times. Can you PLEASE resolve this and remove these additional charges? I was promised I would have no cancellation fee. This is extremely poor.
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I experienced a #hatecrime - verbal and physical assault due to my #hiddendisabilities - by 2 passengers on @FlixBus on Sunday. The driver escalated it. There were were no cameras. @BrumPolice attended, took no statements & didn’t have me identify the still present 2nd attacker.
Replying to @FlixBus
@FlixBus I’m literally being abused in the disabled seat on one of your buses and your driver is refusing to deal with it.
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They just sent me away to the train station and didn’t even give me a crime number.
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Replying to @FlixBus
@FlixBus I’m literally being abused in the disabled seat on one of your buses and your driver is refusing to deal with it.
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@FlixBus you haven’t said whether you have found my missing headphones. Please contact me ASAP because I need to buy some new ones if not because I use those to manage my ADHD and anxiety.
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I also feel very fortunate I’m in a position to be able to fight for those who might not be able to, and I hope pursuing this will make a change and minimise hate crime on public transport. I guess those attacked me probably have pretty shit lives that wouldn’t have been…
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improved by a criminal record. I just hope this country moves forward and makes it less easy for vicious and hateful people to act out that hate. I live in hope.
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@BrumPolice can you explain how you will be investigating please and why you didn’t get me to point out the attacker who was still on the scene? And why you didn’t take a proper statement? I just want to understand what was going on there please.
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On the phone @BrumPolice have reluctantly given me a crime number but said they have no estimate of when this will be dealt with.
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I’m frightened because my attacker was going to #bristol where I live. I can’t remember her face because of my #ADHD but now I don’t want to leave the house.
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Update: @FlixBus have called for a statement. @BrumPolice just told me “it’s being dealt with” and wouldn’t provide me their policies and procedures and after much back and forth finally gave me the crime number and just told me to Google the law.
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I think even worse than the attack were the complicit bystanders, the driver, and the police, all of whom should have helped. But they probably all thought I was playing some card because I don’t look disabled. #hiddendisabilities
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