Design and Content conference July 15-16, 2020 Online. The premier conference for designers and content strategists

Vancouver, BC
Joined November 2014
Design & Content retweeted
“Start with trustworthy and it won’t necessarily be ethical. But start with ethical, and it will probably be trustworthy. So start with ethical.” – Berceste Kozanoglu @itsuxfaculty 💯 @dcontentconf #DCCSeven #DesignEthics #EthicalDesign #EquitableDesign
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Natalie Dunbar on why content strategy is key to service design, since content can prevent massive service failures. And service design helps us deliver unified and efficient services holistically as opposed to component-by-component. @TheLiterati #DCCseven #sketchnotes
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Important presentation by @wakuu on the imperative of equitable design. Design is both the expected outcomes and unexpected consequences. #DCCseven #sketchnotes
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Great tips for creating psychological safety and supporting equity and inclusion at work by @wakuu: Amplify and uplift the voices of those less heard. Show up, slow down, and celebrate divergent perspectives. #DCCseven
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“Content research is not the same as A/B experimentation. It’s not statistically significant - and that’s perfectly OK!” @JorgensenErica #dccseven
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Design & Content retweeted
Brilliant to hear @TheLiterati reflecting on service backstage going wrong tipping over frontstage UX: why we should strategise and design more for the unhappy path. Too much to quote, luckily Natalie shared her blog post with us: clearvoice.com/blog/service-… @dcontentconf #DDCSeven
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Design & Content retweeted
Incredibly thoughtful talk on #EquitableDesign from @wakuu at @dcontentconf: ”Design is both the expected outcomes and the unexpected consequences. As designers we must shoulder responsibility for that… create equitable designs.“ – Steven Wakabayashi #DCCSeven #DesignThinking
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“Empathy cannot replace lives experiences.” @aribajahan at #dccseven @dcontentconf
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“Learn from the work created by people outside of the dominant group.” @aribajahan dropping knowledge at #dccseven
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Replying to @bencallahan
@bencallahan up next at #dccseven speaking on design system maturity models! Here we go! 👏🏾👏🏾🙏🏽
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Design + Content starts today! I'm celebrating by publishing my content style guides recipe in The UX Cookbook. theuxcookbook.com/Content-st… #DCCseven #contentstrategy #styleguides
Incredible talk from @redsesame on practicing good IA in a bad world. Our digital systems reproduce our cultural systems, and we need to address the systems not the symptoms. #DCCseven #sketchnotes – at Tucson, AZ
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Curious about how to craft meaningful product experiences with real user feedback? I'll be on a panel at @dcontentconf discussing the importance of integrating user research and data to help inform your content and design decision. Get your tickets: lnkd.in/emb9ZvB
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Design & Content retweeted
After a long break, back with my @TypewriterMedia newsletter. Main article: Copywriting vs #ContentWriting: Differences, Skills & Careers Additional reading/resources thanks to @infobeautiful, @ContentDesignLN, @dcontentconf & @jrc_collins Do read bit.ly/TMnewsletter41
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Design & Content retweeted
If the official hashtag for @dcontentconf in 2021 is #DCCseven, just putting this tweet out there to connect with other participants 😁 It'll be 1:30am for me when DCC starts. So cannot guarantee I can keep my eyes open to engage with everyone in real time.
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Design & Content retweeted
Replying to @dcontentconf
Best decision I made buying tickets. I can’t remember the last time I went to a conference where EVERY talk was so powerful.
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