@LinkedInHelp I tried your free premium level and cancelled 3 days before it was set to turn to paid. I was charged anyway. Chat rep refused to allow me to speak with a supervisor and disconnected me. Had said prior that I should have taken a screenshot when I cancelled.

How can you remove my access and grant it to another with no warning? And I was using my paid business account.

@DropboxSupport For some reason Dropbox renamed my company with another company's name (that I share SOME folders with). I can't change this or access anything. It now tells me that my paid subscription is owned by this other company, Please help! This is urgent.

So absurd that you keep showing old footage and calling it a “new” episode.

@Dell datatech @datatech · 29m Dell has the WORST customer service! Added in unwanted services. Now 5 attempts and over 4 1/2 hours on the phone to speak to a supervisor. EVERY TIME they ring and disconnect you. Of course no corporate phone # either.

Dell has the WORST customer service! Added in unwanted services. Now 5 attempts and over 4 1/2 hours on the phone to speak to a supervisor. EVERY TIME they ring and disconnect you. Of course no corporate phone # either.

@BestBuySupport so same day order is now scheduled for 8 days later. Can’t cancel order. Been on hold for over an hour. Worst cust service ever!!

@Uber_Support Took a trip last night and not only was charged for my ride - was also charged for the driver to go back to where he lives

@DeltaAssist Please help. My flights for 1/26/15 were canceled due to weather. Flying in the 27th wont help. Cant get refund online.

@MAlexJohnson what restaurant did they eat at?

Gotta say, US Air in Richmond is amazing. Turned weather related issues and did everything they could to get me home. Thanks to Tim!!

Trying to convince to a client - talking to the 28% of their customers who account for 90% of their dollars is the right move.

Love agencies who when confronted with what's actually happening to their client's customers - don't care!

Got a major telco client to improve retention by over 44% through segmented messages & low cost high value offers in their call center

The SOHO (small office/home office) is the largest (and largely untapped) B2B market! Fun finding new ways to reach and analyze them.

Proving to a client that 45% of their DM is a waste. 32% of their online budget's reaching the wrong consumers. I love data!

Explaining to a client why a model that worked incredibly well last year stopped working after November '08.

Trying to convince advertisers that their advertising can be measured thru actual sales, not panels or qualitative research.