Senior Policy Researcher at @CitizensAdvice. Mainly write about post and postal regulation 📮 Views my own etc.
London, England
Joined May 2015
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Charlotte Witsø retweeted
Voting today? 🗳️
Here's what you need to remember ✅ #GeneralElection
ALT Image shows text that says, "Polling stations are open from 7am until 10pm," "You'll need to bring a photo ID card," "You don't need your polling station by searching online," and "If you can find your polling station you can register for an emergency proxy vote."
Charlotte Witsø retweeted
Worried your #PostalVote won't arrive in time?
Here's what to do ⤵️ #GeneralElection
Thousands fear they will lose vote in UK election after postal ballot delays theguardian.com/politics/art…
Charlotte Witsø retweeted
Our Money Adviser Abi, worked hard to have the debts written off on discretionary grounds given the client's difficult circumstances - we've just heard the final one has been cleared!
#WeAreCitizensAdvice
Charlotte Witsø retweeted
“It’s heartbreaking to admit this as the leader of the nation’s biggest and best-known advice provider, but sometimes advice simply isn’t enough.” 💷
Dame Clare Moriarty, chief executive of @CitizensAdvice writes for the Big Issue. ⬇️
bigissue.com/opinion/general…
Charlotte Witsø retweeted
In the 5 weeks since this election was announced, @CitizensAdvice has helped 30,000 people with access to crisis support. That’s food banks and charity grants.
It's essential that both leaders set out how they plan to tackle the landslide in living standards. #LeadersDebate
Charlotte Witsø retweeted
We're looking for a Senior Fellow to join us for a 6 month fellowship. This role will work closely with our policy staff to assist with JUSTICE’s workstream on securing access to justice: reviewing the Windrush compensation, EU Settlement Scheme & Afghan Resettlement Schemes 👇
Charlotte Witsø retweeted
Rishi Sunak and Keir Starmer will head to Grimsby and Cleethorpes this evening to set out their priorities for government in the #BattleForNo10 Sky News debate.
Let's zoom in on what issues are a priority for people living there... ⤵️🧵
ALT Text reads, 'This is the Living Standards Election'.
Charlotte Witsø retweeted
It was good to talk with the @OxfordCAB team recently about all the amazing work they do supporting local people with specialised advice.
We discussed our shared work in supporting people facing the cost-of-living crisis, and holding Royal Mail to account.
ALT Photo of me with five staff from Citizens Advice, standing in front of a blue and white Citizens Advice roller banner
Charlotte Witsø retweeted
Delighted to drop in and support @CitizensAdvice Address and Collect campaign. ✉️
People experiencing homelessness can often struggle to receive post because they may have no fixed address, which can stop them getting the services and support they most need.
Charlotte Witsø retweeted
5 years.
5 years we've been raising the problem of post exclusion, and it's only gotten worse.
Everyone deserves equal access to post ⤵️
citizensadvice.org.uk/policy…
ALT Image shows an icon of a letter. Text reads, "We're calling for 'Address and Collect' a free service where people could opt to collect their post at a post office.".
Charlotte Witsø retweeted
I am grateful to @bbcpanorama for coming to Oxford to discuss the ongoing issues of postal delays facing my constituents. I am in regular correspondence with Royal Mail about these issues. The service really needs to improve. 1/3
Charlotte Witsø retweeted
📊 Join us tomorrow 18 January, to hear from political scientist Professor Sir John Curtice.
We’ll be showing our latest data trends, our predictions for 2024 and what politicians should be considering when making their election promises this year ⤵️
eventbrite.co.uk/e/citizens-…
Charlotte Witsø retweeted
Royal Mail lost a record number of letters and parcels in the last year, with nearly 900,000 complaints made about the issue
🔴 Exclusive from @connie_dimsdale
Charlotte Witsø retweeted
When you’re tracking your parcel and stumble across a policy change you were a part of 🥹
@cwitso @lalalaclark @_emmakristina and I worked on this @CitizensAdvice research 4 yrs ago and now our recommendations to improve accessibility have finally been put in place!
New @CitizensAdvice research shows parcel deliveries aren't working for disabled people.
Antonia says 'Missing deliveries, in general, is just a constant reminder that you have a disability and how useless you can feel being disabled.' (1/4)
Charlotte Witsø retweeted
If you're disabled or have a health condition it might be more difficult for you to collect a parcel.
But your delivery company must give you a way to tell them what you need when you're collecting a parcel or having one delivered.
Our advice ⤵️
citizensadvice.org.uk/consum…
Charlotte Witsø retweeted
📮📨I went undercover as a postie at Royal Mail and discovered letters were going undelivered for days on some streets, while the more lucrative parcels were still going out. Watch the video here and get in touch to discuss the service in your area.
thetimes.co.uk/article/d3022…
Charlotte Witsø retweeted
🧐
🔺 INVESTIGATION: postal workers are being forced to deliver parcels ahead of letters — leaving first-class letters, bills, government correspondence, fines and hospital appointments abandoned in the depot 🔽
✍️@louise_eccles
✍️ @domhauschild
thetimes.co.uk/article/royal…
Charlotte Witsø retweeted
Postal problems cause big challenges for small businesses by Lucy Whitaker, @CABPost wearecitizensadvice.org.uk/p…
Charlotte Witsø retweeted
An investigation that highlights many of the concerns that have been raised with me locally-Undercover at Royal Mail: ‘Never mind the letters, just take the parcels’
thetimes.co.uk/article/36817…
Charlotte Witsø retweeted
🔺 INVESTIGATION: postal workers are being forced to deliver parcels ahead of letters — leaving first-class letters, bills, government correspondence, fines and hospital appointments abandoned in the depot 🔽
✍️@louise_eccles
✍️ @domhauschild
thetimes.co.uk/article/royal…