The #CustomerSuccess team for the #CustomerSuccess community.
Toronto, Ontario
Joined December 2018
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We’re pleased to be joined by @reduce_churn, VP, Global Head of Customer Success & Support @miteksystems who will share how you can use segmentation to deliver a unified customer experience across the board.
🔥 Spaces are limited, so don't wait and reserve your spot today!
✅ #RegisterHere: bit.ly/3CCl6er
This is an intimate roundtable designed for #Directors, #Heads, #VPs and #CCOs within Canada. All RSVPs will be reviewed.
#customersuccess #customerexperience #leaders #canada
Our next session will be on #October13 with a discussion on the different types of segmentation and how best to leverage it to see success in your role.
#medallia #customersuccess
⏰Attn #CSLeaders! ⏰
We’re excited to announce the next edition of our #CS #Roundtable series w/ @Medallia, where CS Leaders come together to share best practices, learn about the latest trends in the field & discuss the challenges you're facing & solutions to overcome them.
As we wrap up this event, we want to thank our sponsors @CatalystIO and #MeloAssociates for making this event happen! Thank you for your continuous support! #customersuccess #cs #sponsors
If you're a #VP or a #ChiefCustomerOfficer and want to get more out of your #equity #package, @ChrisHicken is offering an advanced training session and you can register here: bit.ly/39woVpg
#customersuccess #negotiation
Main Takeaways:
😢 #CS folks often don't #negotiate compared to their peers in different fields
💰 #Salary is ~10% higher at companies with later stage funding (Series D to public company)
❌ CS comp in #Canada is on average 10-20% lower compared to US
#customersuccess
If you have any follow up questions to @Chris, reply below and he's happy to answer them!
A huge thank you to our guest speaker, @ChrisHicken, for sharing his expertise in #equity #negotiation and sharing #CS #salary data for both US and Canada! It was a very timely session with the current job market being hot. 🔥
CS in focus retweeted
In this 2.0 Leadership interview, @kcapote7 opens up with advice for accelerating your career, like:
1. Take ownership over problems outside your responsibilities
2. Measure your progress and impact on problems now
3. Build your Adaptability Quotient
nuffsaid.com/blog/customer-s…
Don’t miss out on learning from @ChrisHicken who is an #investor, #advisor, and board member, and previously spent 8 years as President & COO of @usertesting .
🔗 Register Today: bit.ly/3l4yG39
Join us as @ChrisHicken, CEO and Co-Founder of @nuffsaid_hq, takes us on a deep dive into how you can negotiate equity and which features will significantly increase or decrease the value of your stock! #cs #csm #salary #negotiation
▶️▶️ #RegisterNow: bit.ly/3l4yG39
Have you negotiated your #equity package? How does your salary compare to your peers? #cs #csm #salary #negotiation
Are you transitioning to #CustomerSuccess or considering other #CS jobs but don't know where to start? #HiringAlert
Join our Slack group & connect w/ #HiringManagers directly. The market is 🔥🔥🔥. Reach out to these hiring managers soon!
➡️Join Now: buff.ly/3tBKTjH
⚠️ How does your salary compare to your peers? ⚠️
As part of our #Sep22 event, we are running a #CS Compensation Survey & will share the results live. It's 💯 anonymous!
If you want to know where your #salary stands, fill out this #survey:
▶️▶️buff.ly/3BVwKkw
And we're back from our summer break to kick off our Fall Series with a 🔥 topic on:
💰 How to negotiate a better equity package 💰
An expert will be joining us on #Sep22 to share the secrets to negotiating your equity. Don't miss out
▶️▶️ #RegisterNow: buff.ly/3BJ88LE
Even though we're on break, our vibrant #CS #SlackCommunity is always active. Don't miss out on connecting with fellow #CSfriends and #HiringManagers during the summer!
🔥 Join us here: bit.ly/3g0vzqt
