Director of Product at @DeliveryHeroCom. Formerly w/ @HelloFresh, @Atos & @BBC. Passion for Tech, Business & History. Loves Board Games.
Berlin, Germany
Joined July 2007
- Tweets3.1K
- Following938
- Followers581
- Likes1.7K
Pinned Tweet
A concept video I created about #GoogleGlass and how it is going to affect retail! youtu.be/M5YmtdJk3vo
Honestly, @jonathansfrakes , absolutely nailed the crossover episode. One of the best episodes of Star Trek. Huge kudos to everyone involved!
This screen in the BA app 😑 so much potential here to improve the unhappy path for users even with the complexity behind the scenes
I think I’ve walked past 10 in @LPL_Airport asking about my retail, check-in, security experience, bathroom XP. I love the idea of pulse checking CX (debates on accuracy aside) but this is a real world equivalent of pop ups and overwhelm. Great case for why UXR capability matters
Curtis Stanier retweeted
Wise. Best CEO advice I get got was: how is the issue you are facing your fault? How did you enable it? It’s the mark of a leader who can get into the mindset of how your actions led to the outcomes you are seeing
I’ve tried 4 times to make bookings tonight with @AvisUK - all failed with a generic error message. Same on both web and app …
Curtis Stanier retweeted
3 things I learned early on that have paid dividends in my career as a Product Manager:
1 ) Involve all your team early on in the process. This will help with providing context.
2) Spend as much time as possible having a clear WHY
3) Invest in building relationships and trust
Curtis Stanier retweeted
Product Management is not about being in charge.
Product Management is about helping, unblocking, and taking care of those around you that you are not in charge of.
Curtis Stanier retweeted
As PMs, always give the credit to your team (eng, design, data, research, ops). If you're looking for credit, you're in the wrong field.
Can we get a product manager and a great product designer on Airport security lines? Different type of “product” but the mindset is what is required. Everyone is going to benefit from it. @HeathrowAirport @simplybastow @productherapist
Curtis Stanier retweeted
When I read this story by @troyhunt about how @Cloudflare and @Azure misfired to cause a huge bill I felt terrible. I reached out to @scottgu and proposed we split Troy's cost. Scott immediately agreed. Great to support our mutual customers! troyhunt.com/how-i-got-pwned…
Curtis Stanier retweeted
As a PM you get all of your work done through influencing others. You need to build up trust & credibility. Every part of your job is easier when people think “I’m glad you’re here.” People form first impressions quickly.
Last week, our Client Foundation Platform tribe at Delivery Hero celebrated its 1st anniversary 🎉 A lot has happened in our 1st year and we wanted to share some of those successes and how we apply #productdevelopment to platform teams. 👇tech.deliveryhero.com/client…
Did you attend #Droidcon Berlin?
@milosmns, Engineering Manager at @Tech_DH, filled us in on @droidconBerlin and what our Heroes got up to there.
Read it here: bit.ly/3nn7Rty 🗞️
#likeheroes #berlin #android #tech #conference
hmm @LloydsBank concerning my wife has been hold for more than 40mins to get through to your fraud team.
Curtis Stanier retweeted
New #prodmgmt job: jobs.mindtheproduct.com/job/… Senior Product Manager – Customer Security & Identity Domain at Delivery Hero
This is a real world example of a Product Manager asking a Product Designer to add a tooltip.
@_jwong I know you'll appreciate.
#productmanagement #Product #ui #ux
