Healthcare. Employee well-being. Innovation. Improvement. Communications. CIPR Fellow and Chartered Practitioner. Tweeting in a personal capacity.

Cardiff
Joined January 2010
Exploring alternative options to running formal employee relations investigations can save your organisation time and resources whilst also reducing the impact they have on your employees' mental health and organisational culture. ➡️ bit.ly/3Ngt5EV
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Andrew Cooper retweeted
Mandy Hale, a divisional nurse explains how she changed her practice, following attending one of these employee investigation training sessions. #reducingharm
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Andrew Cooper retweeted
@rhi4nnonwindsor from @HEIW_NHS explains how the compassionate leadership principles of actively listening, being attentive and showing empathy at every phase of an employee investigation are so important. #reducingharm
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Andrew Cooper retweeted
Replying to @nichughes1
@NicHughes1 from @RCNWales reflects on today’s event and the difference it can make to NHS Wales employees. #reducingharm
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Andrew Cooper retweeted
.@LizCeltic explains the progress they have made within @WelshAmbulance around their employee investigations. #reducingharm
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Andrew Cooper retweeted
Ruth Madine and @LizCeltic highlight the importance of considering mitigating factors and other options to taking a formal investigation route. #reducingharm
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Andrew Cooper retweeted
Are we putting the person at the centre of the process? Ruth Madine talks about the importance of aligning how we conduct investigations with our organisational values. #reducingharm
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Andrew Cooper retweeted
Ruth Madine explains how important knowing the data has been to shape and inform the work to improve employee investigations. #reducingharm
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An excellent presentation by Sammie from @NWSSP Legal & Risk discussing #reducingharm at the Employee Investigation: ‘looking after your people and the process’ event #NHSWales @HEIW_NHS #learning #lessons #reducingrisk #reducingharm
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Andrew Cooper retweeted
Replying to @smorris27
@SMorris27 from @NWSSP explains how the investigation should be the foundation for a fair process, providing ‘a view from the court’ – setting out good practice for investigations. #reducingharm
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Andrew Cooper retweeted
Replying to @cooperaj
@cooperaj discusses the importance of embedding a culture that encourages learning and growth - emphasising how a failure to learn leads to making the same mistakes. How can we be more like aviation, learn quickly and implement new and improved ways? #reducingharm
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Andrew Cooper retweeted
Replying to @cooperaj
@cooperaj introduces an ‘investigation in their shoes’ to encourage delegates to consider not only the emotional impact on those being investigated, but also those involved in running the process. #reducingharm
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Andrew Cooper retweeted
Replying to @cooperaj
@cooperaj explores the impact of poorly delivered investigations on individuals, organisational culture and delivery of services. #reducingharm
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Amazing day with my team considering our practice in the Employee Investigation process. It’s good to be doing things differently and learning from the AB team. #reducingharm @HEIW_NHS
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Andrew Cooper retweeted
Replying to @dradrianneal
@dradrianneal explains how the ‘Alex’ case study helps highlight problems with processes and identify with those going through an investigation. #reducingharm
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Andrew Cooper retweeted
Delegates are working through a case study to identify potential red flags, areas of concern and potential areas of harm that can take place running employee investigations. @HEIW_NHS #reducingharm
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Andrew Cooper retweeted
Replying to @dradrianneal
@dradrianneal introduces the concept of ‘avoidable employee harm’, which ensures the focus is more than just following a process, but how we avoid causing harm to our employees. #reducingharm
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Andrew Cooper retweeted
@JulieMRog explains why @HEIW_NHS are supporting this focus on employee investigations. #reducingharm
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Andrew Cooper retweeted
It’s great to welcome colleagues from across NHS Wales organisations – as they pick up their workbooks for today’s training. @HEIW_NHS #reducingharm
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