London
Joined November 2008
Why do the delivery guys not even attempt to knock - @RoyalMail parcel left outside my door (would have fit through post box too) I WAS HOME! Between delivery and me seeing email 10 mins ago its been stolen 🙄
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Bought an advent calendar from @bootsuk and as I have only just opened the No 7 mascara to find it empty, I contacted Boots customer service. Their reply says they ‘can’t accept a return as it’s over 35 days… ‘ Wow, Very disappointing @BootsUK
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Gotta love these delivery companies - tracking says ‘get in touch’ & after looking for ages i find one call, AI can’t hear answers to questions, & it says check the website and hangs up.. web says track and speak to agent online but theres no link #FFS #yodel
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Anybody know what this could belong to? I bought some #Moulinex items & this was included but don’t think it belongs to anything i bought & can’t see any part info on it. Don’t want to throw out if it could be useful for someone…
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I would book trains through your app @UberUK but there doesn’t appear to be a way to book an ‘open return’ so would have to lock into a time now (which i don’t want to do!) Annoying as you’ve sent me a discount too… 🤷‍♀️
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In comparison to the impossible task of getting help at @amznsellerhelp / @AmazonHelp, @Google or @TeamYouTube due to AI or agent restrictions. Take notes from @eBay_UK contact is easy, agents are helpful and issues solved quickly.
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Ahhh @AmazonUK @AmazonHelp @amznsellerhelp two more not very helpful emails ‘urgent’ ‘action required’ but still no help… I CAN NOT ACCESS MY ACCOUNT TO DISPATCH THE ITEM. even the ‘was this email helpful’ at the end - link takes you to a login page.
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Please advise how i can contact someone in seller central @AmazonUK as I am locked out of that too? website says login in if you’re a customer or fill in a form if not. Have done the form twice and no reply… am at the point where i want it all cancelled and deleted
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@AmazonUK i have today received an order so please advise how i cancel it as i cant login to my account. I called the help number and it cut off before i got through to anyone & the last person i spoke to said have to start accounts again!
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Come on @ThreeUK this is ridiculous - what am i actually paying for if signal is this shit every day - image is just the last week in NW6
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How do i make a complaint @AmazonUK ? - cannot access my account (or seller account..) An hour on the phone Today i have spoken to 2 staff and no help + the CS staff 3 weeks ago who promised a call back which never happened.. useless.
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I asked the CS escalation guy to send me a link so I could escalate via complaint, he sent 32 of the same email with help section not what i requested 🙄 the @AmazonUK customer service are nearly as bad as AI, just read off a script and don’t offer any help or options at all…
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Another #evri parcel delivery #fail. First gets stolen from the public area the driver left it in. The second the driver decided to mark return to sender… #sofrustrating
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Parcel received via @RoyalMail tracked 48 - this isn’t poor packaging, someone after drop off and before delivery has cut it open! Delivery guy didn’t even knock, left outside my door. What’s happened to Royal Mail??
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Are there ANY banks or large companies that haven’t jumped on the AI bandwagon? I really believe that sometime soon companies will start to realise it’s a mistake, end up costing a lot and won’t be able to go back and will lose customers in the process..
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How many of these do you sell a year @waitrose ? You could be using HALF the plastic for each container… #dobetter #resposiblepackaging #TooMuchPlastic
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I have tried multiple times to notify you @paramountplus that my email address has been used fraudulently to set up an account but your ‘support’ team keep sending me auto replies… what do i do? 🤷‍♀️
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The customer service has gone so far down hill @RBS_Help (due to the AI / chat bot), delays to get to human are ridiculous & responses are repetitive or poor… Are there any UK #banks who still use humans? I would switch right now.
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when @ThreeUK CALL ME as a follow up, am on no called, provide name, postcode + reason for the call it’s not enough ‘security’. Call’s about how rubbish 3 signal is and nothing about my personal details. NO you don’t need all details again unless you’re a scammer #frustrating
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