Do you have any Airtel email ID where I can file a complaint? They do not reply on Twitter and the customer care call gets disconnected after I enter all the required details.
Do you have any Airtel email ID where I can file a complaint? They do not reply on Twitter and the customer care call gets disconnected after I enter all the required details.
Replying to @coder3554 @Airtel_Presence
It has now been more than a month. The agent is not answering my calls and I have still not received my refund amount.
I have repeatedly followed up but there has been no resolution. This is completely unacceptable and causes unnecessary inconvenience to customers.
Replying to @coder3554 @Airtel_Presence
After almost 20 days, Airtel finally initiated the refund. However, instead of refunding the amount to me, the money was transferred to the Airtel agent's number that was used for my KYC process.
Agent Details:
Name: Deepak Swami
Mobile: 8440951844
Yes i have changed now, using Actfiber (jio) wifi now @airtelindia @Airtel_Presence
Replying to @thisisrohit625 @Airtel_Presence
It has been more than 1 months @Airtel_Presence @airtelindia
Replying to @thisisrohit625 @Airtel_Presence
No, I dm'ed them but still just same response that please allow us some time to check
Replying to @Airtel_Presence @thisisrohit625
i dmed you but received no reply ,it has been more than 24 hours
Replying to @Airtel_Presence
I am unable to dm you files receipt ,so can you please send mail where i can mail all things @Airtel_Presence @airtelindia @electricboyo
Replying to @coder3554 @airtelindia
🧵 3/4
The problem is that Airtel keeps saying the refund has been processed, but is unable to provide complete details that would help the bank trace the transaction.
@airtelindia where exactly is refund? If it has been processed, please provide complete transaction detail
Replying to @coder3554 @airtelindia
🧵 2/4
More than a month has now passed, but the refund is still not reflected in my bank account.
I contacted my bank and they asked for the refund date, payment mode, and the account details to which the refund was supposedly processed so they could trace the transaction.
Shruti retweeted
Extremely disappointed with both @airtelindia and @MyIndusIndBank .
Airtel initiated a refund of ₹1500 for my Wi-Fi order over a month ago and advised me to contact the bank if there was any delay.
The refund is still not credited to my account despite multiple calls
#Airtel
Replying to @MyIndusIndBank @airtelindia
I have already sent an email regarding this issue. I also tried contacting customer care, but after dialing the required numbers, the call gets disconnected without connecting me to an executive.
Kindly look into this matter and help resolve it at the earliest. @MyIndusIndBank
Airtel says the refund was processed, while the amount is still missing from my account.
Requesting both @airtelindia and @MyIndusIndBank provide a proper resolution at the earliest.
#Airtel #IndusIndBank #RefundIssue #CustomerService #ConsumerRights
Extremely disappointed with both @airtelindia and @MyIndusIndBank .
Airtel initiated a refund of ₹1500 for my Wi-Fi order over a month ago and advised me to contact the bank if there was any delay.
The refund is still not credited to my account despite multiple calls
#Airtel
