A pharmacist working in Information Technology. Writes about AI, Agentic Commerce, Digital & Cybersecurity in Retail, eCommerce, Healthcare & Lifescience
Bracknell
Joined May 2009
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"There is an app for that Doctor!. Should #pharma change #mobile strategy" linkedin.com/pulse/app-docto…
Brands are panicking about agentic commerce
AI shops for you, picks products, spends your money.
Meanwhile I’m still waiting for LinkedIn and Facebook search to find a post I just viewed… that vanished after a refresh.
How can we trust Meta’s Muse when basic search still fail
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I sell AI, but I will buy argument of "AI will replace SaaS', "AI will replace eCommerce" only when AI can do a basic like finding a post I once saw on LinkedIn feed, possibly anytime, every time - As long as algorithms remain blackboxes no one is going to get keys to any kingdom
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Want Clawdbot aka MoltenBot aka OpenClaw- but doesn't want the headache of setting it up. Take a look at Distiller from Palmir AI linkedin.com/feed/update/urn…
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linkedin.com/feed/update/urn… 𝗪𝗵𝗶𝗹𝗲 𝗦𝗶𝗹𝗶𝗰𝗼𝗻 𝗩𝗮𝗹𝗹𝗲𝘆 𝗳𝗶𝗴𝗵𝘁𝘀 𝗣𝗿𝗼𝘁𝗼𝗰𝗼𝗹 𝗪𝗮𝗿𝘀 (𝗨𝗖𝗣 vs 𝗔𝗖𝗣 vs 𝗔𝗣𝟮) for Agentic Commerce 𝗖𝗵𝗶𝗻𝗮 may have 𝗷𝘂𝘀𝘁 𝗰𝗵𝗮𝗻𝗴𝗲𝗱 𝗿𝘂𝗹𝗲𝘀 𝗼𝗳 𝗴𝗮𝗺𝗲 #agenticcommerce #AI
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pIs ChatGPT shopping research the new SuperApp? a real-world test of 10 complex queries around agentic commerce or agentic shopping
linkedin.com/posts/albinpaul…
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@anandmahindra Why @Mahindra_Auto do not invest proper tool on website to compare car features by variants when buyers research online to purchase offline -ROPO. Because data quality on 3rd party auto marketplaces are too bad. Bad when alternate is ChatGPT, Gemini, Perplexity
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@amazonIN @AmazonHelp stop selling 3rd party products if you can't own up to delivery, multiple customers saying they didn't get a digital product. 72hrs to fix an issue and your response is this is not due to seller, so then its due to you then own up to it, what a waste of time
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@KotakBankLtd like some banks should be banned from selling non-core banking services through their app or website to prevent customers going in circles linkedin.com/feed/update/urn…
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@amazon @amazonIN fooling user to run between @ICICIBank @ICICIBank_Care regarding refund of cancelled EMI order. Worse is @AmazonHelp disconnecting calls even after it reach 3rd escalation level, shame on you folks, no wonder Indians don't trust credit cards and #eCommerce
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@ToshibaTV_India what exactly is the difference between your TV's 4K QLED TV (55M550LP) v/s 4K QLED TV (55M550MP), I see no difference, by the way your website page info is broken
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@Sony @sony_india While rest of India celebrates Festive offers of extended warranty on Sony purchases on @amazonIN and @Flipkart its rude and discriminatory to exclude only one state, by denying it for customers in Kerala who have missed their purchases during onam
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@royalsundaram @policybazaar testing my patience blaming each other for mistakes made in issuing my policy document by #royalsundaram being royal pain for me no response in 48hrs. If you can cold call to sale on Sunday your customer service should be open Sunday too #insurance
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@FGLifeInd what's the point of sending an sms with insurance renewal link to request contact number and call back. The link has no option for online renewal. It's the worst case of #DigitalMarketing #ecommerce
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had to Google how to remove a channel subscription bcoz can't figure how to do it from @TataPlayin app shows @TataCompanies have no idea about #mobile #uidesign #uxdesign it's shocking when they own an IT company @TCS yet mobile apps #tataplay #tataneu are the worst in market
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@Swiggy @SwiggyCares if buy a 3pack cost more than buying 3 individual packs then why would any one choose that option ?. Just another example of bad programming #ecommercetips
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