carrie le grice

@RoyalMailHelp I sent a parcel with tracking on 19/01 and it’s seems to have been held at the Mount Pleasant delivery office since 21/01. Can you tell me why it hasn’t been delivered yet?

@ww_uk I cancelled my membership last month but have just had a payment taken from my bank account. That’s totally unacceptable and looking at other peoples tweets seems like you do this a lot! Are you scamming people or something?

@Matalan My order arrived today split open and three items are missing from it!

@IKEAUKSupport Please could someone respond to my DM?

@IKEAUKSupport Hi there. I had an order delivered on Sunday and have just realised one of the boxes for my chest of drawers is missing.

@ArgosHelpers I bought some garden furniture that was delivered on 17 June and the seam along one of the cushions is splitting already. Not the quality I’d expect from some pretty expensive furniture.

@AXAHealth Finally got through on live chat to ask about a physio appointment. Told to use doctor at hand for a referral. Doctor at hand tells me I don’t need a referral and to use Working Body. Can’t find any way to access Working Body and now chat is saying no one available.😡

@AskVirginMoney I filled in my info for a direct debit to pay my credit card ages ago but it’s still saying it’s being set up in the app, making me late for my first payment. Why would it be taking so long?

@Barclaycard I’ve just got a new Barclaycard and have activated it but when I try to use it my payments are being declined. I went into the app to use the chat function but I’ve only got the option to call. Is there a reason I don’t have the chat option?

@IKEAUKSupport I had an order arrive from you today with a couple of broken items in it. I looked on your website but it just says to return them to store. I can’t do that so can you help please?

@ArgosHelpers Hi there. I was wondering if you could tell me if the Habitat Crittall Tallboy744/8012 will be coming back into stock for delivery?

@DeliverooHelp Your live chat doesn’t seem to be working. I’ve been waiting an hour and a half for my order. Called the restaurant they put me on hold and didn’t come back. Called again they didn’t know if the order had gone out yet. Now says delivered but it definitely hasn’t!

@HotelChocolat Hi there. I placed an order on 22/11 and got a notification last Friday saying it’s been sent. The Royal Mail tracking is just saying the parcel is on its way from you to them. Could you help find out when I can expect it?

@virginmedia I’ve been trying to use your chat function to cancel a new account set up scheduled for delivery of the set up kit on 23 October. I’m just going round in circles. Can you give me a number I can call to sort this out?

@Debenhams The tracking for my order says Hermes delivered it today but the door didn’t ring, there’s no card, it’s not on my doorstep and my neighbors haven’t got it. I can’t get hold of anyone at Hermes and it’s a birthday present I needed for tomorrow. Really disappointing

@HabitatUK Hiya I wondered if you’ll be getting the Fosanno cutlery set back in stock. I already have two sets and have been desperately searching around for a third. Thanks.

@qvcuk I’m trying to find out where my order is but got no response via email. Could you help?

@MandSBank Both me & my husband applied for credit cards with you online over a week ago. The applications seemed to have gone through but neither of us got a confirmation email and we’ve not heard anything since. Can you help?

@TheBeerHawk I’ve been trying to find out where my missing order is for nearly two weeks. I’ve emailed, please can someone get back to me?

@TheBeerHawk Hey guys. I sent you an email about a missing delivery last week but haven’t heard back. My message ref was 182331. Please can someone get back to me ASAP. My order was for a birthday present but is too late now☹️